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Blackbaud Raiser's Edge NXT reviews and summary
Blackbaud Raiser's Edge NXT is an intelligent, cloud-based fundraising and donor management solution built exclusively for nonprofit organizations. Marketed as a 'smart' solution, it aims to help nonprofits achieve sustainable growth by providing all the necessary tools on a single, unified platform for one subscription price. The platform encompasses core CRM functionality for donor management, data enrichment services, event management, and integrated marketing tools for email and social media. It also facilitates online donations and offers flexible reporting with actionable analytics. The overarching goal is to unify an organization's processes and people to create a... Raiser's Edge NXT is designed for nonprofit organizations of all sizes, from...
Best for
Raiser's Edge NXT is designed for nonprofit organizations of all sizes, from small local charities to large international foundations. It is tailored for development directors, fundraising teams, nonprofit executives, and marketers who need a comprehensive system to manage donor relationships, plan campaigns, execute events, and analyze fundraising performance.
Starting price
Pricing not listed
Category
Sales Tracking Software
Vendor
Blackbaud
Key takeaways
Our verdict
Our verdict is that Raiser's Edge NXT is a powerful and holistic platform that rightly serves as an industry standard for nonprofit CRM. Its all-in-one cloud approach, combined with smart analytics and integrated tools, provides nonprofits with a robust foundation for building stronger donor relationships and driving mission-centric growth.
Quick facts
Blackbaud Raiser's Edge NXT at a glance
Overall rating
4.2/5
Reviews
387
Starting price
Pricing not listed
Vendor
Blackbaud
Founded
1981
Location
United States
Category
Sales Tracking Software
Ratings
Blackbaud Raiser's Edge NXT ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Blackbaud Raiser's Edge NXT pros and cons
Potential strengths
- Brings donor management, events, marketing tools, online donations, reporting, and analytics into a nonprofit-focused platform.
- The listed audience spans small organizations through large institutions, so buyers can evaluate it across different nonprofit sizes.
- Cloud and mobile access may help fundraising staff work with donor information away from a desk.
- The profile lists several support and training formats, which matters for teams moving core fundraising work into one system.
Points to verify
- Confirm how donor records, campaign workflows, event data, and online donations will move from your current tools.
- Ask administrators and fundraisers to test everyday tasks, since ease of use is the lowest listed subrating.
- Review reporting flexibility against the board, finance, and development reports your organization already relies on.
- Check training needs for staff, volunteers, and leaders who may use the system in very different ways.
Buyer fit
Who uses Blackbaud Raiser's Edge NXT?
Raiser's Edge NXT is designed for nonprofit organizations of all sizes, from small local charities to large international foundations. It is tailored for development directors, fundraising teams, nonprofit executives, and marketers who need a comprehensive system to manage donor relationships, plan campaigns, execute events, and analyze fundraising performance.
Feature research
Blackbaud Raiser's Edge NXT features
These are common features buyers compare in Sales Tracking Software. Product-specific availability should be confirmed with the vendor.
Live Activity Dashboard
A visual overview designed for monitoring real-time system or user activities.
System Notifications
In-system alerts and automated notifications to keep users informed of updates.
Calendar Booking
Facilitate the booking of consultations or meetings through an integrated calendar.
Call History Logging
Maintain a comprehensive log of all incoming and outgoing telephonic activity.
Collaborative Annotations
Add visible remarks and annotations to shared documents for collaborative review.
Dynamic Report Generation
Modify the data structure and visual presentation of system reports to meet specific needs.
Centralized Document Control
Gather, store, and distribute documents within a unified hub to improve data accessibility for all stakeholders.
Email Layout Templates
Pre-built layouts for streamlining email creation and design.
Contact Interaction Logs
Document and log detailed notes regarding specific conversations and touchpoints with contacts.
Lead Lifecycle Tracking
Organize lead data and monitor their progression through the sales funnel.
Lead Qualification Assessment
Assess lead potential based on predefined criteria, indicating quality or conversion probability.
Reports & Analytics
Analyze and visualize essential performance metrics and data trends.
Pricing
Blackbaud Raiser's Edge NXT pricing
Starting price
Pricing not listed
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Blackbaud Raiser's Edge NXT alternatives
Compare Blackbaud Raiser's Edge NXT with other Sales Tracking Software tools that buyers often evaluate.
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Ringy by Ringy
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IXACT Contact by IXACT Contact Solutions
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amoCRM by QSOFT
amoCRM fits sales teams that treat messages, calls, and email as the center of the sales process. It is worth comparing if scattered conversations are making lead follow-up and pip...
Sumac by Silent Partner Software
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Wingmate by Wingmate
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Software reviews
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FAQ
Blackbaud Raiser's Edge NXT FAQs
Blackbaud Raiser's Edge NXT is used by nonprofits to manage donor relationships, fundraising activity, events, online donations, marketing, reporting, and analytics.
It is aimed at nonprofits, foundations, education institutions, healthcare organizations, companies, and other social good teams that manage fundraising relationships.
Yes. The available platform details list cloud, SaaS, and web-based access, with mobile Android, iPhone, and iPad also listed.
The profile lists in-person training, live online training, webinars, documentation, and videos.
Buyers should verify data migration, user training, reporting needs, donor segmentation, event workflows, and how fundraising teams will use the system day to day.
SoftwareReview brings together profile details, category placement, aggregate ratings, and buyer checks so nonprofit teams can decide whether to keep it on the shortlist.
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