amoCRM by QSOFT

amoCRM software reviews, alternatives, pricing, & feature 2026

4.4/5 from 137 reviews and ratings
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Sales Tracking Software

amoCRM reviews and summary

amoCRM is pioneering as the world's first messaging-powered CRM, designed to centralize multi-channel customer conversations. It allows teams to communicate with customers through popular messengers, email, and phone calls all within a single application. This approach transforms every customer interaction into a personalized, one-on-one dialogue, regardless of the channel. Beyond communication, amoCRM provides managers with powerful analytics, reporting, and sales automation tools, creating a seamless environment where conversations naturally drive the sales process and customer relationship management. This CRM is perfectly suited for entrepreneurs, small and medium-sized businesses (SMBs), and sales teams that communicate heavily via instant messe...

Best for

This CRM is perfectly suited for entrepreneurs, small and medium-sized businesses (SMBs), and sales teams that communicate heavily via instant messengers and social media. It is ideal for modern businesses that prioritize fast, personal communication and want their CRM to be built around real-time conversations rather than just data entry.

Starting price $15.00 Per-Month
Vendor QSOFT
Key takeaways

Our verdict

Our verdict is that amoCRM is an innovative and highly effective solution for the messaging-centric sales landscape. By integrating communications directly into the CRM workflow, it offers a unique and productive way to manage sales pipelines, making it an excellent choice for businesses that engage customers where they already are—in chat apps.

Quick facts

amoCRM at a glance

Overall rating 4.4/5
Reviews 137
Starting price $15.00 Per-Month
Vendor QSOFT
Founded 2004
Location United States
Ratings

amoCRM ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.4

/
5

137 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

amoCRM pros and cons

Potential strengths

  • Brings messenger, email, and phone conversations into one CRM workspace for teams that sell through active customer conversations.
  • Includes lead, task, sales team, and pipeline management, which may help managers keep follow-up work visible.
  • Analytics, reporting, and monitoring tools are part of the product description, giving buyers a clear area to test during evaluation.
  • The listed platform coverage includes web, Mac, Windows, Android, and iPhone, which may suit teams working across office and mobile setups.

Points to verify

  • Confirm which messaging channels your team relies on and how each one works inside amoCRM.
  • Test whether pipeline views and reporting match the way managers review sales activity.
  • Check role permissions, task ownership, and handoff rules if multiple reps work the same lead queue.
  • Review support and training options against your rollout plan, especially if the team is moving from spreadsheets or a simpler CRM.
Buyer fit

Who uses amoCRM?

This CRM is perfectly suited for entrepreneurs, small and medium-sized businesses (SMBs), and sales teams that communicate heavily via instant messengers and social media. It is ideal for modern businesses that prioritize fast, personal communication and want their CRM to be built around real-time conversations rather than just data entry.

Feature research

amoCRM features

These are common features buyers compare in Sales Tracking Software. Product-specific availability should be confirmed with the vendor.

Live Activity Dashboard

A visual overview designed for monitoring real-time system or user activities.

System Notifications

In-system alerts and automated notifications to keep users informed of updates.

Calendar Booking

Facilitate the booking of consultations or meetings through an integrated calendar.

Call History Logging

Maintain a comprehensive log of all incoming and outgoing telephonic activity.

Collaborative Annotations

Add visible remarks and annotations to shared documents for collaborative review.

Dynamic Report Generation

Modify the data structure and visual presentation of system reports to meet specific needs.

Centralized Document Control

Gather, store, and distribute documents within a unified hub to improve data accessibility for all stakeholders.

Email Layout Templates

Pre-built layouts for streamlining email creation and design.

Contact Interaction Logs

Document and log detailed notes regarding specific conversations and touchpoints with contacts.

Lead Lifecycle Tracking

Organize lead data and monitor their progression through the sales funnel.

Lead Qualification Assessment

Assess lead potential based on predefined criteria, indicating quality or conversion probability.

Reports & Analytics

Analyze and visualize essential performance metrics and data trends.

Pricing

amoCRM pricing

Starting price $15.00 Per-Month

Pricing model: Per Feature

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

amoCRM alternatives

Compare amoCRM with other Sales Tracking Software tools that buyers often evaluate.

Bullhorn ATS & CRM by Bullhorn

4.1 (987)

Bullhorn ATS & CRM helps teams in sales tracking software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are alre...

Really Simple Systems CRM by Really Simple Systems

4.4 (315)

Really Simple Systems CRM is for B2B teams that want lead and customer tracking without a heavy setup. Compare its sales CRM, optional marketing and service tools, integrations, an...

eWay-CRM by eWay System

4.6 (279)

eWay-CRM is a practical CRM option for teams that already live in Microsoft Outlook and want sales, projects, follow-ups, and customer history closer to email. Shortlist it if chan...

Ringy by Ringy

4.3 (154)

Ringy is built for sales teams that want outreach, lead routing, calls, and reporting in one workflow. Buyers should test whether its CRM, VoIP, and automation pieces match how rep...

IXACT Contact by IXACT Contact Solutions

4.4 (141)

IXACT Contact is a real estate CRM for agents who need contact follow-up, marketing, active business, and online presence in one place. It is worth checking when past-client nurtur...

Sumac by Silent Partner Software

4.3 (105)

Sumac is a nonprofit-focused CRM built to adapt as your mission changes. It brings donor, volunteer, membership, client, and grant data into one system so teams can keep people, pr...

Wingmate by Wingmate

4.6 (80)

A mobile-first platform that connects field sales and service teams with the office through real-time data capture, task management, and a simple web CRM dashboard. Helps businesse...

Software reviews

amoCRM software reviews

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FAQ

amoCRM FAQs

amoCRM is used to manage leads, sales tasks, customer conversations, sales teams, and pipeline activity in a CRM built around messaging and communication.

amoCRM may suit entrepreneurs, small and midsize businesses, and sales teams that rely heavily on messengers, email, and calls during the sales process.

Yes. The product details include analytics, reporting, monitoring tools, and pipeline control for managers.

amoCRM is listed for cloud or web use, Mac, Windows, Android, and iPhone. Linux, Chromebook, iPad, and on-premise deployment are not listed as enabled in the prepared details.

Listed support options include email help desk, knowledgebase, phone support, 24/7 live representative support, and chat.

Run a trial around your real sales flow: capture a lead, continue the conversation across channels, assign tasks, update the pipeline, and review the manager reports.
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