Grasshopper Overview

Grasshopper

By GoTo

4.5★★★★★(720 Ratings)Write review

What is Grasshopper?

Grasshopper, by GoTo, is a virtual phone system designed to help small businesses turn any location into their office. It allows users to get a local, toll-free, or vanity phone number (or port an existing one) to represent their business professionally. Calls can be forwarded to any phone, and the service includes mobile and desktop apps for managing communications via voice or text. Features include real-time missed call/voicemail notifications and voicemail transcription sent via email, backed by a 30-day money-back guarantee.

Who it's for:

Grasshopper is targeted at small business owners, entrepreneurs, and freelancers who need a simple, mobile-friendly virtual phone line to separate business and personal calls. It is ideal for those who are always on the go but need to maintain a consistent, professional business presence for clients.

Our verdict:

Grasshopper remains a leader in the virtual phone system space for small businesses due to its simplicity, reliability, and strong brand recognition. Its straightforward approach to providing a business number with essential features makes it an easy-to-recommend, low-risk solution for entrepreneurs looking to establish or enhance their professional communication setup.

Grasshopper Details

Grasshopper Platforms supported

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

On-Premise Linux

On-Premise Windows

Grasshopper Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

Grasshopper Training options

Documentation

In-Person

Live Online

Videos

Webinars

Grasshopper Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Grasshopper Pricing

Tiered pricing system

Grasshopper Features

Most valued Grasshopper features by users

Access Controls/Permissions

Call Recording

Call Routing

Contact Management

IVR / Voice Recognition

Online Voice Transmission

SIP Trunking

Unified Communications

Voicemail Transcription

Auto-Dialer

Automated Attendant

Call Logging

Call Monitoring

Call Transfer

Employee Directory

Mobile Access

PBX

Queue Management

Video Conferencing

Virtual Call Center

Top Grasshopper Alternatives & Competitors

1

ClarityTel

By ClarityTel

4.8★★★★★(16 Ratings)

ClarityTel specializes in providing Voice over Internet Protocol (VoIP) based phone system solutions specifically configured for call center use. The emphasis is on delivering cost-effectiveness and ease of use, making a... Read More

2

CallRail

By CallRail

4.6★★★★★(338 Ratings)

CallRail is a marketing-focused platform that provides tools for lead generation, attribution, and communication centralization. It helps businesses understand which marketing efforts drive quality leads and phone calls,... Read More

3

Five9

By Five9

4.3★★★★(920 Ratings)

Five9 is a leading intelligent cloud contact center platform that leverages Practical AI to enhance customer and agent experiences. It offers a comprehensive suite of inbound and outbound capabilities, including Automati... Read More

4

Infobip

By Infobip

4.8★★★★★(25 Ratings)

Infobip is a comprehensive communications platform that enables businesses to engage customers through a wide array of digital channels like SMS, chat apps, email, and voice. It emphasizes automation through features lik... Read More

5

Intermedia Unite

By Intermedia

4.9★★★★★(173 Ratings)

Intermedia Unite is a reliable, award-winning cloud phone system tailored for small to medium-sized businesses. It provides a complete unified communications solution, integrating voice, video, chat, and conferencing int... Read More

6

Talkroute

By Talkroute

4.5★★★★★(37 Ratings)

Talkroute is a straightforward business phone system service designed with simplicity and quick setup in mind for small and growing businesses. The core offering allows a business to obtain a professional local or toll-f... Read More

7

AVOXI

By AVOXI

4.8★★★★★(85 Ratings)

AVOXI is a comprehensive global communications platform that consolidates voice, messaging, and contact center functionalities into one unified suite. It is engineered to provide businesses with a scalable and reliable i... Read More

8

Squaretalk

By Squaretalk

4.9★★★★★(97 Ratings)

Squaretalk is a versatile, cloud-native communications platform built to unify and enhance business interactions. It integrates voice, video, messaging, and collaboration tools into a single, cohesive environment, enabli... Read More

9

Aircall

By Aircall

4.4★★★★(596 Ratings)

Aircall is a modern call center software built with a sharp focus on simplicity and integration to support customer-centric teams. It provides a clean, intuitive interface that makes it easy for sales and support reps to... Read More

10

8x8 X Series

By 8X8

4.1★★★★(543 Ratings)

8x8 X Series (formerly Virtual Office) is a unified communications platform delivered from the cloud, designed to improve collaboration for companies of any size. It provides a comprehensive suite of tools including comp... Read More