Intermedia Unite Overview

Intermedia Unite

By Intermedia

4.9★★★★★(173 Ratings)Write review

What is Intermedia Unite?

Intermedia Unite is a reliable, award-winning cloud phone system tailored for small to medium-sized businesses. It provides a complete unified communications solution, integrating voice, video, chat, and conferencing into a single platform accessible via desktop and mobile apps. The system is designed to reduce costs, simplify IT management, and boost employee productivity by ensuring seamless connectivity from any location or device. It is backed by a strong service level agreement guaranteeing 99.999% uptime and is supported by J.D. Power-certified, around-the-clock customer service.

Who it's for:

Intermedia Unite is perfectly suited for small businesses and distributed teams that need a dependable, all-in-one business phone system without the complexity and expense of on-premise hardware. It caters to companies prioritizing reliability, easy management, and mobile productivity for their employees.

Our verdict:

Intermedia Unite stands as a highly reliable and user-friendly cloud PBX solution that effectively meets the communication needs of small businesses, offering excellent uptime, robust support, and valuable cost-saving benefits.

Intermedia Unite Details

Intermedia Unite Platforms supported

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

On-Premise Linux

On-Premise Windows

Intermedia Unite Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

Intermedia Unite Training options

Documentation

Live Online

Videos

Webinars

In-Person

Intermedia Unite Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Intermedia Unite Features

Most valued Intermedia Unite features by users

Call Recording

Call Routing

Chat/Messaging

Contact Management

File Sharing

Mobile Access

Multi-Channel Communication

Multi-User Collaboration

Reporting & Statistics

SMS Messaging

Third Party Integrations

Two-Way Audio & Video

Video Conferencing

Voice Mail

Agent Interface

Auto-Dialer

Automated Routing

Chatbot

Collaboration Tools

Computer Telephony Integration

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