8x8 X Series Overview
What is 8x8 X Series?
8x8 X Series (formerly Virtual Office) is a unified communications platform delivered from the cloud, designed to improve collaboration for companies of any size. It provides a comprehensive suite of tools including company-wide private chat, presence detection, softphones, HD video conferencing, and mobile apps for Apple and Android devices. The platform integrates seamlessly with leading business applications like Salesforce, Zendesk, and NetSuite, bringing communications into everyday workflows. Known for its quick setup and easy management from any device, 8x8 offers a reliable, all-in-one solution for connecting distributed teams.
Who it's for:
8x8 X Series is suitable for small, medium, and large businesses seeking a cloud-based UC solution that is easy to deploy and manage. It is ideal for organizations with remote or multiple office locations that need robust collaboration tools, deep CRM integrations, and a consistent communication experience across all devices.
Our verdict:
8x8 X Series is a strong, reliable contender in the cloud UC space, offering a well-rounded set of features with a focus on integration and usability. Its ease of setup and administration makes it accessible for businesses without dedicated telecom staff. For companies wanting a proven, integrated communications platform from a established provider, 8x8 delivers solid value.
8x8 X Series Details
8x8 X Series Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Desktop Chromebook
Desktop Linux
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
8x8 X Series Support options
24/7 Live Rep
Chat
8x8 X Series Training options
Documentation
In-Person
Live Online
Webinars
Videos
8x8 X Series Related Categories
8x8 X Series Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
8x8 X Series Features
Most valued 8x8 X Series features by users
Call Recording
Call Routing
Chat/Messaging
Contact Management
File Sharing
Mobile Access
Multi-Channel Communication
Multi-User Collaboration
Reporting & Statistics
SMS Messaging
Third Party Integrations
Two-Way Audio & Video
Video Conferencing
Voice Mail
Auto-Dialer
Automated Attendant
Call Logging
Call Monitoring
Call Transfer
Employee Directory
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