Cisco Unified Communications Manager Overview
What is Cisco Unified Communications Manager?
Cisco Unified Communications Manager is a comprehensive, enterprise-grade VoIP call processing and session management system. It serves as the core software for unifying various communication modes, including voice, video, messaging, mobility, and web conferencing, into a single, manageable platform. It provides the intelligence for call routing, connection management, and feature administration across an organization's IP telephony network, enabling reliable and feature-rich internal and external communications for businesses of all sizes.
Who it's for:
It is designed for medium to large enterprises, government institutions, and educational organizations that require a robust, scalable, and feature-rich unified communications infrastructure to support their daily operations.
Our verdict:
As an industry leader, Cisco Unified Communications Manager is a powerful and reliable foundation for enterprise communications. Its depth of features, scalability, and integration capabilities make it a top-tier, though potentially complex, choice for organizations with significant communication needs.
Cisco Unified Communications Manager Details
Cisco Unified Communications Manager Platforms supported
Cloud, SaaS, Web-Based
On-Premise Linux
On-Premise Windows
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
Cisco Unified Communications Manager Support options
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Cisco Unified Communications Manager Training options
Cisco Unified Communications Manager Related Categories
Cisco Unified Communications Manager Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Cisco Unified Communications Manager Pricing
Tiered pricing system
Cisco Unified Communications Manager Features
Most valued Cisco Unified Communications Manager features by users
Access Controls/Permissions
Call Recording
Call Routing
Contact Management
IVR / Voice Recognition
Online Voice Transmission
SIP Trunking
Unified Communications
Voicemail Transcription
Call Logging
Caller ID
Caller Profiles
Live Chat
Video Conferencing
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Multi-User Collaboration
Reporting & Statistics
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