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ITSM Software
vFire reviews and summary
vFire, developed by Alemba, is an Enterprise Service Management (ESM) application that combines a user-focused design philosophy with robust, out-of-the-box functionality. Backed by 25 years of heritage, the software is trusted by numerous large-scale enterprise organizations worldwide. It extends beyond traditional IT service management to facilitate the management of enterprise-wide services, aiming to improve efficiency and user satisfaction through thoughtful design and proven capabilities. vFire is targeted at large enterprise-scale organizations across various sectors that require a mature, reliable, and comprehensive service management platform capable of handling complex, organization-wide service delivery needs. This profile currently shows...
Best for
vFire is targeted at large enterprise-scale organizations across various sectors that require a mature, reliable, and comprehensive service management platform capable of handling complex, organization-wide service delivery needs.
Starting price
Pricing not listed
Category
ITSM Software
Vendor
Alemba
Key takeaways
Our verdict
vFire represents a seasoned and dependable choice in the enterprise service management space. Its long heritage and focus on user experience are significant assets, though it is clearly positioned for larger organizations with corresponding scale and complexity requirements.
Quick facts
vFire at a glance
Overall rating
3.5/5
Reviews
4
Starting price
Pricing not listed
Vendor
Alemba
Founded
2007
Location
United Kingdom
Category
ITSM Software
Ratings
vFire ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
vFire pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
- Published pricing is not available in this profile data.
Buyer fit
Who uses vFire?
vFire is targeted at large enterprise-scale organizations across various sectors that require a mature, reliable, and comprehensive service management platform capable of handling complex, organization-wide service delivery needs.
Feature research
vFire features
These are common features buyers compare in ITSM Software. Product-specific availability should be confirmed with the vendor.
Asset Lifecycle Tracking
Track the deployment, maintenance, and retirement phases of physical and digital company assets.
Service Availability Management
Observe and examine availability concerns to inform the design and planning of service availability enhancements.
Transition Management
Supervise and record the systematic processing of organizational or technical transitions.
IT Configuration Control
Catalog and maintain IT assets and their interdependencies across the service landscape.
Contract Repository Management
Securely manage, store, and retrieve customer contracts and licensing agreements.
Service Incident Resolution
Systematically identify and address service interruptions to restore normal operations.
Incident Root Cause Analysis
Pinpoint and resolve the root cause of incidents to avert their recurrence.
Project Coordination
Organize timelines, budgets, and resources to ensure successful project delivery.
Software Release Coordination
Oversee the planning, testing, and implementation stages of software and IT service updates.
Self-Service Access
A dedicated entry point allowing end users to interact with system features independently.
Pricing
vFire pricing
Starting price
Pricing not listed
Visit Website
Pricing is not published in the available profile data. Visit the vendor website for current pricing.
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Software reviews
vFire software reviews
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FAQ
vFire FAQs
vFire, developed by Alemba, is an Enterprise Service Management (ESM) application that combines a user-focused design philosophy with robust, out-of-the-box functionality. Backed by 25 years of heritage, the software is trusted by numerous large-scale enterprise organizations worldwide. It extends beyond traditional IT service management to facilitate the management of enterprise-wide services, aiming to improve efficiency and user satisfaction through thoughtful design and proven capabilities.
vFire is targeted at large enterprise-scale organizations across various sectors that require a mature, reliable, and comprehensive service management platform capable of handling complex, organization-wide service delivery needs.
Pricing is not published in the available profile data. Visit the vendor website for current pricing.
vFire is listed in ITSM Software.
vFire is listed with Alemba as the vendor.
Buyers often compare vFire with other ITSM Software tools such as ManageEngine Desktop Central, Kaseya VSA, GoToAssist, InvGate Service Desk. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for vFire.
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