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ITSM Software
VMware IT Service Level Manager reviews and summary
VMware IT Service Level Manager is an ITSM tool that provides integrated operations management, including service catalog functionality. A key feature is its ability to conduct non-disruptive testing, allowing organizations to assess and ensure service levels without impacting live production environments. This facilitates proactive service management and helps maintain agreed-upon service quality and performance standards. This tool is designed for IT operations teams within organizations that use VMware virtualization technologies and require formalized service level management and testing capabilities. It suits enterprises needing to align IT services with business objectives through measurable SLAs. This profile currently shows 4.6/5 based on 10...
Best for
This tool is designed for IT operations teams within organizations that use VMware virtualization technologies and require formalized service level management and testing capabilities. It suits enterprises needing to align IT services with business objectives through measurable SLAs.
Starting price
Pricing not listed
Category
ITSM Software
Vendor
VMware
Key takeaways
Our verdict
VMware IT Service Level Manager is a specialized tool that integrates well with VMware environments, offering valuable non-disruptive testing for service assurance. Its focus is narrow but deep, making it a strong choice for existing VMware customers with specific service level management needs.
Quick facts
VMware IT Service Level Manager at a glance
Overall rating
4.6/5
Reviews
10
Starting price
Pricing not listed
Vendor
VMware
Founded
1989
Location
United States
Category
ITSM Software
Ratings
VMware IT Service Level Manager ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
VMware IT Service Level Manager pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses VMware IT Service Level Manager?
This tool is designed for IT operations teams within organizations that use VMware virtualization technologies and require formalized service level management and testing capabilities. It suits enterprises needing to align IT services with business objectives through measurable SLAs.
Feature research
VMware IT Service Level Manager features
These are common features buyers compare in ITSM Software. Product-specific availability should be confirmed with the vendor.
Asset Lifecycle Tracking
Track the deployment, maintenance, and retirement phases of physical and digital company assets.
Service Availability Management
Observe and examine availability concerns to inform the design and planning of service availability enhancements.
Transition Management
Supervise and record the systematic processing of organizational or technical transitions.
IT Configuration Control
Catalog and maintain IT assets and their interdependencies across the service landscape.
Contract Repository Management
Securely manage, store, and retrieve customer contracts and licensing agreements.
Service Incident Resolution
Systematically identify and address service interruptions to restore normal operations.
Incident Root Cause Analysis
Pinpoint and resolve the root cause of incidents to avert their recurrence.
Project Coordination
Organize timelines, budgets, and resources to ensure successful project delivery.
Software Release Coordination
Oversee the planning, testing, and implementation stages of software and IT service updates.
Self-Service Access
A dedicated entry point allowing end users to interact with system features independently.
Pricing
VMware IT Service Level Manager pricing
Starting price
Pricing not listed
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
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Software reviews
VMware IT Service Level Manager software reviews
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FAQ
VMware IT Service Level Manager FAQs
VMware IT Service Level Manager is an ITSM tool that provides integrated operations management, including service catalog functionality. A key feature is its ability to conduct non-disruptive testing, allowing organizations to assess and ensure service levels without impacting live production environments. This facilitates proactive service management and helps maintain agreed-upon service quality and performance standards.
This tool is designed for IT operations teams within organizations that use VMware virtualization technologies and require formalized service level management and testing capabilities. It suits enterprises needing to align IT services with business objectives through measurable SLAs.
Pricing can change. Confirm current plans and terms with the vendor.
VMware IT Service Level Manager is listed in ITSM Software.
VMware IT Service Level Manager is listed with VMware as the vendor.
Buyers often compare VMware IT Service Level Manager with other ITSM Software tools such as ManageEngine Desktop Central, Kaseya VSA, GoToAssist, InvGate Service Desk. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for VMware IT Service Level Manager.
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