ManageEngine Desktop Central by ManageEngine
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ITSM Software
FootPrints reviews and summary
FootPrints by BMC Software is an IT service management solution tailored for mid-size organizations, emphasizing ease of ownership, use, and extension. It enables the creation of personalized employee service experiences to boost productivity. Administrators can quickly configure end-to-end business services for IT and other departments. The platform offers configurable capabilities to automate service delivery and integrates with systems like BMC Client Management, Active Directory, and SQL databases. Its goal is to streamline processes, improve employee satisfaction, and enhance IT's reputation within the business. This solution is best suited for mid-sized companies seeking an affordable and adaptable ITSM platform that is easier to deploy and man...
Best for
This solution is best suited for mid-sized companies seeking an affordable and adaptable ITSM platform that is easier to deploy and manage than large enterprise suites. It is ideal for IT departments aiming to improve internal service delivery and user experience.
Starting price
$1,000.00
Category
ITSM Software
Vendor
BMC Software
Key takeaways
Our verdict
FootPrints delivers a capable and user-friendly ITSM experience that hits the sweet spot for mid-market organizations. Its configurability and focus on the employee experience are strong points, though it may not have the out-of-the-box depth of some premium enterprise competitors.
Quick facts
FootPrints at a glance
Overall rating
3.4/5
Reviews
27
Starting price
$1,000.00
Vendor
BMC Software
Founded
1998
Location
United States
Category
ITSM Software
Ratings
FootPrints ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
FootPrints pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses FootPrints?
This solution is best suited for mid-sized companies seeking an affordable and adaptable ITSM platform that is easier to deploy and manage than large enterprise suites. It is ideal for IT departments aiming to improve internal service delivery and user experience.
Feature research
FootPrints features
These are common features buyers compare in ITSM Software. Product-specific availability should be confirmed with the vendor.
Asset Lifecycle Tracking
Track the deployment, maintenance, and retirement phases of physical and digital company assets.
Service Availability Management
Observe and examine availability concerns to inform the design and planning of service availability enhancements.
Transition Management
Supervise and record the systematic processing of organizational or technical transitions.
IT Configuration Control
Catalog and maintain IT assets and their interdependencies across the service landscape.
Contract Repository Management
Securely manage, store, and retrieve customer contracts and licensing agreements.
Service Incident Resolution
Systematically identify and address service interruptions to restore normal operations.
Incident Root Cause Analysis
Pinpoint and resolve the root cause of incidents to avert their recurrence.
Project Coordination
Organize timelines, budgets, and resources to ensure successful project delivery.
Software Release Coordination
Oversee the planning, testing, and implementation stages of software and IT service updates.
Self-Service Access
A dedicated entry point allowing end users to interact with system features independently.
Pricing
FootPrints pricing
Starting price
$1,000.00
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
FootPrints alternatives
Compare FootPrints with other ITSM Software tools that buyers often evaluate.
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Hornbill by Hornbill
Hornbill Service Manager is an IT Service Management (ITSM) platform distinguished by its 100% codeless configuration environment and powerful process automation. It promises rapid...
HaloITSM by Halo Service Solutions
HaloITSM is an all-inclusive, single-platform ITSM software designed to transform traditional service management. It modernizes workflows, provides valuable analytics, and empowers...
VMware IT Service Level Manager by VMware
VMware IT Service Level Manager is an ITSM tool that provides integrated operations management, including service catalog functionality. A key feature is its ability to conduct non...
Efecte by Efecte
Efecte ITSM is a single-platform service management tool designed to make work seamless across different IT practices without relying on independent, siloed modules. It consolidate...
Software reviews
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FAQ
FootPrints FAQs
FootPrints by BMC Software is an IT service management solution tailored for mid-size organizations, emphasizing ease of ownership, use, and extension. It enables the creation of personalized employee service experiences to boost productivity. Administrators can quickly configure end-to-end business services for IT and other departments. The platform offers configurable capabilities to automate service delivery and integrates with systems like BMC Client Management, Active Directory, and SQL databases. Its goal is to streamline processes, improve employee satisfaction, and enhance IT's reputation within the business.
This solution is best suited for mid-sized companies seeking an affordable and adaptable ITSM platform that is easier to deploy and manage than large enterprise suites. It is ideal for IT departments aiming to improve internal service delivery and user experience.
FootPrints pricing is listed from $1,000.00. Pricing can change. Confirm current plans and terms with the vendor.
FootPrints is listed in ITSM Software.
FootPrints is listed with BMC Software as the vendor.
Buyers often compare FootPrints with other ITSM Software tools such as ManageEngine Desktop Central, Kaseya VSA, GoToAssist, InvGate Service Desk. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for FootPrints.
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