ManageEngine Desktop Central by ManageEngine
ManageEngine Desktop Central is for IT teams that need one console for endpoint patching, software deployment, OS imaging, mobile device management, and remote troubleshooting.
ITSM Software
HaloITSM reviews and summary
HaloITSM is an all-inclusive, single-platform ITSM software designed to transform traditional service management. It modernizes workflows, provides valuable analytics, and empowers teams to deliver exceptional service to both customers and employees. The solution aims not only to standardize processes but also to align IT delivery with the strategic needs of the business through actionable insights. This software is targeted at IT service managers and directors who want a comprehensive, modern ITSM suite without the complexity of modular systems. It is suitable for organizations of various sizes looking to overhaul their service delivery with a tool that provides both process control and business intelligence. This profile currently shows 4.6/5 based...
Best for
This software is targeted at IT service managers and directors who want a comprehensive, modern ITSM suite without the complexity of modular systems. It is suitable for organizations of various sizes looking to overhaul their service delivery with a tool that provides both process control and business intelligence.
Starting price
£35.00 Per-Month
Category
ITSM Software
Vendor
Halo Service Solutions
Key takeaways
Our verdict
HaloITSM is a compelling, unified ITSM platform that successfully blends intuitive service management with strategic analytics. Its all-in-one approach offers a streamlined path to modernizing IT service operations and demonstrating business value.
Quick facts
HaloITSM at a glance
Overall rating
4.6/5
Reviews
19
Starting price
£35.00 Per-Month
Vendor
Halo Service Solutions
Founded
1994
Location
United Kingdom
Category
ITSM Software
Ratings
HaloITSM ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
HaloITSM pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses HaloITSM?
This software is targeted at IT service managers and directors who want a comprehensive, modern ITSM suite without the complexity of modular systems. It is suitable for organizations of various sizes looking to overhaul their service delivery with a tool that provides both process control and business intelligence.
Feature research
HaloITSM features
These are common features buyers compare in ITSM Software. Product-specific availability should be confirmed with the vendor.
Asset Lifecycle Tracking
Track the deployment, maintenance, and retirement phases of physical and digital company assets.
Service Availability Management
Observe and examine availability concerns to inform the design and planning of service availability enhancements.
Transition Management
Supervise and record the systematic processing of organizational or technical transitions.
IT Configuration Control
Catalog and maintain IT assets and their interdependencies across the service landscape.
Contract Repository Management
Securely manage, store, and retrieve customer contracts and licensing agreements.
Service Incident Resolution
Systematically identify and address service interruptions to restore normal operations.
Incident Root Cause Analysis
Pinpoint and resolve the root cause of incidents to avert their recurrence.
Project Coordination
Organize timelines, budgets, and resources to ensure successful project delivery.
Software Release Coordination
Oversee the planning, testing, and implementation stages of software and IT service updates.
Self-Service Access
A dedicated entry point allowing end users to interact with system features independently.
Pricing
HaloITSM pricing
Starting price
£35.00 Per-Month
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
HaloITSM alternatives
Compare HaloITSM with other ITSM Software tools that buyers often evaluate.
Kaseya VSA by Kaseya
Kaseya VSA is for IT teams needing one control plane for remote monitoring, patching, and endpoint operations across cloud, on-premise, and hybrid environments, with emphasis on ce...
GoToAssist by GoTo
GoToAssist is remote support software for IT teams that need to diagnose issues, move files, and manage support sessions without sending a technician to the user.
InvGate Service Desk by InvGate
ITIL-ready service desk platform with code-free configuration, drag-and-drop workflow builder, and multi-tenant deployment options. A strong contender if your IT team needs ITSM pr...
Hornbill by Hornbill
Hornbill Service Manager is an IT Service Management (ITSM) platform distinguished by its 100% codeless configuration environment and powerful process automation. It promises rapid...
FootPrints by BMC Software
FootPrints by BMC Software is an IT service management solution tailored for mid-size organizations, emphasizing ease of ownership, use, and extension. It enables the creation of p...
VMware IT Service Level Manager by VMware
VMware IT Service Level Manager is an ITSM tool that provides integrated operations management, including service catalog functionality. A key feature is its ability to conduct non...
Efecte by Efecte
Efecte ITSM is a single-platform service management tool designed to make work seamless across different IT practices without relying on independent, siloed modules. It consolidate...
Software reviews
HaloITSM software reviews
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FAQ
HaloITSM FAQs
HaloITSM is an all-inclusive, single-platform ITSM software designed to transform traditional service management. It modernizes workflows, provides valuable analytics, and empowers teams to deliver exceptional service to both customers and employees. The solution aims not only to standardize processes but also to align IT delivery with the strategic needs of the business through actionable insights.
This software is targeted at IT service managers and directors who want a comprehensive, modern ITSM suite without the complexity of modular systems. It is suitable for organizations of various sizes looking to overhaul their service delivery with a tool that provides both process control and business intelligence.
HaloITSM pricing is listed from £35.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
HaloITSM is listed in ITSM Software.
HaloITSM is listed with Halo Service Solutions as the vendor.
Buyers often compare HaloITSM with other ITSM Software tools such as ManageEngine Desktop Central, Kaseya VSA, GoToAssist, InvGate Service Desk. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for HaloITSM.
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