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360 Degree Feedback Software
IntouchSurvey reviews and summary
IntouchSurvey by Intouch Insight is a flexible survey software platform dedicated to collecting Voice of Customer (VoC) data. It allows businesses to design and deploy customer feedback surveys across various channels. A key feature is its focus on closing the loop, meaning it provides tools to ensure every piece of customer feedback is acknowledged, analyzed, and acted upon, thereby improving the overall customer experience lifecycle. This tool is built for customer experience (CX) teams, market researchers, and customer service managers in businesses of all sizes that prioritize understanding and acting on customer feedback to drive loyalty and improvement. This profile currently shows 5/5 based on 1 reviews and ratings.
Best for
This tool is built for customer experience (CX) teams, market researchers, and customer service managers in businesses of all sizes that prioritize understanding and acting on customer feedback to drive loyalty and improvement.
Category
360 Degree Feedback Software
Vendor
Intouch Insight
Key takeaways
Our verdict
IntouchSurvey is a strong, purpose-built VoC platform. Its emphasis on flexibility and, crucially, on closing the feedback loop makes it a practical and actionable solution for companies genuinely committed to customer-centricity.
Quick facts
IntouchSurvey at a glance
Ratings
IntouchSurvey ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
IntouchSurvey pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
- Published pricing is not available in this profile data.
Buyer fit
Who uses IntouchSurvey?
This tool is built for customer experience (CX) teams, market researchers, and customer service managers in businesses of all sizes that prioritize understanding and acting on customer feedback to drive loyalty and improvement.
Feature research
IntouchSurvey features
These are common features buyers compare in 360 Degree Feedback Software. Product-specific availability should be confirmed with the vendor.
Anonymous Feedback
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Assessment Management
Helps buyers judge whether assessment management fits the way their team handles 360 degree feedback work.
Dashboard
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Progress Tracking
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Question Library
Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.
Rater Selection
Connects money-related work with the rest of the 360 degree feedback process so charges, approvals, and records are easier to review.
Reporting/Analytics
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Self Service Portal
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Surveys and Feedback
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Compare
IntouchSurvey alternatives
Compare IntouchSurvey with other 360 Degree Feedback Software tools that buyers often evaluate.
Access People HR by The Access Group
Access People HR is aimed at teams that want HR records, recruitment work, employee feedback, and people reporting in one system. It is worth comparing when manual HR admin is slow...
Alchemer by Alchemer
Alchemer helps HR teams and consultants run 360-degree reviews and sensitive employee surveys with flexible survey creation, reporting, and data security controls.
Trakstar Performance Management by Applied Training Systems
Trakstar Performance Management helps midsize organizations structure 360 feedback, performance reviews, goals, workflows, reports, and development plans. Buyers should test how re...
ClearCompany by ClearCompany
ClearCompany helps HR teams run performance review cycles with less manual follow-up. It is worth a closer look if custom scoring, weighted sections, and review analysis are centra...
Startquestion by Startquestion
Startquestion is aimed at HR teams running 180, 270, and 360 feedback surveys. It is worth a look if your shortlist needs a focused way to create, send, and analyze multi-rater fee...
CheckMarket by CheckMarket
CheckMarket is online survey software for getting questions to the right audience without a drawn out setup. It may suit teams that need focused feedback quickly and care about tar...
Hi5 by Hi5 Technologies
Hi5 is a cloud tool for workplace recognition, feedback, games, and quizzes. It may fit teams that want a lighter, more social way to encourage appreciation and help people learn m...
Software reviews
IntouchSurvey software reviews
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FAQ
IntouchSurvey FAQs
IntouchSurvey by Intouch Insight is a flexible survey software platform dedicated to collecting Voice of Customer (VoC) data. It allows businesses to design and deploy customer feedback surveys across various channels. A key feature is its focus on closing the loop, meaning it provides tools to ensure every piece of customer feedback is acknowledged, analyzed, and acted upon, thereby improving the overall customer experience lifecycle.
This tool is built for customer experience (CX) teams, market researchers, and customer service managers in businesses of all sizes that prioritize understanding and acting on customer feedback to drive loyalty and improvement.
IntouchSurvey is listed in 360 Degree Feedback Software.
IntouchSurvey is listed with Intouch Insight as the vendor.
Buyers often compare IntouchSurvey with other 360 Degree Feedback Software tools such as 15Five, Access People HR, Alchemer, Trakstar Performance Management. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for IntouchSurvey.
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