smartiCloud Overview

smartiCloud, from Promelit Communication Systems, is a PBX-as-a-Service (PBXaas) solution built on Ericsson-LG PBX software and hosted in a secure Italian data center. It is designed to provide enterprises with the exact same robust feature set found in traditional on-premise PBX systems, but with the benefits of the cloud. The platform offers compatibility with most CRM software and releases APIs for further custom integrations. Its mobile application ensures all users remain connected to the office phone system from any device, anywhere.
This solution is targeted at European enterprises, particularly those with existing familiarity with Ericsson-LG systems or those operating in regions with strict data sovereignty requirements. It is ideal for businesses seeking a secure, feature-rich, and reliable cloud PBX that mirrors the functionality and control of an on-premise deployment.
smartiCloud is a robust and secure enterprise-grade cloud PBX. Its foundation on proven Ericsson-LG software and its focus on security and feature parity with on-prem systems make it a trustworthy choice for larger organizations, especially in Europe, looking to migrate to the cloud without compromising on capability or compliance.
smartiCloud Details
smartiCloud Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
On-Premise Linux
On-Premise Windows
smartiCloud Support options
smartiCloud Training options
smartiCloud Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
smartiCloud Features
Most valued smartiCloud features by users
Activity Dashboard
Alerts/Notifications
Automatic Call Distribution
Call Center Management
Call Disposition
Call List Management
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Tracking
Call Transfer
Communication Management
Computer Telephony Integration
Conferencing
Contact Management
Customizable Reports
Fax Management
IVR / Voice Recognition
Queue Management
Top smartiCloud Alternatives & Competitors

8x8 X Series (formerly Virtual Office) is a unified communications platform delivered from the cloud, designed to improve collaboration for companies of any size. It provides a comprehensive suite of tools including comp... Read More

Zadarma is a communications platform that enables businesses to rapidly establish fully functional call centers, either with a local presence or as a virtual international operation. Leveraging cloud technology, it provi... Read More

Line2 Pro is a full-featured cloud phone system that provides businesses with a virtual phone number and service. It allows users to make and receive calls and texts on multiple devices, including smartphones, tablets, a... Read More

GoTo Connect, part of the GoTo suite (formerly LogMeIn), is a unified communications and contact center platform. Its Support Center component is specifically engineered to provide supervisors and agents with a robust se... Read More

Nextiva is more than a phone system; it is an integrated communications platform that unifies voice, video, collaboration, SMS, chat, and customer feedback tools. It blends these channels with business applications, buil... Read More

Bitrix24 is a multifaceted platform that combines two core functions: a collaborative social intranet/portal and a comprehensive suite of over 35 business tools (CRM, project management, document management, communicatio... Read More

Vonix is an all-in-one cloud communications platform from Vonix Networks, tailored for small and medium-sized businesses (SMBs). It combines business phone service (VoIP), team messaging, and SMS texting into a single, u... Read More

AVOXI is a comprehensive global communications platform that consolidates voice, messaging, and contact center functionalities into one unified suite. It is engineered to provide businesses with a scalable and reliable i... Read More

3CX is a software-based, unified communications system that functions as a complete call center and business phone solution. It supports voice calls and live chat, consolidating these channels into a single management in... Read More

CloudTalk is a modern, cloud-based business phone system specifically engineered for customer-facing support and sales teams. It transforms traditional telephony by offering a feature-rich, intuitive platform accessible ... Read More