smartiCloud Overview

smartiCloud

By Promelit Communication Systems

4.7★★★★★(21 Ratings)Write review

What is smartiCloud?

smartiCloud, from Promelit Communication Systems, is a PBX-as-a-Service (PBXaas) solution built on Ericsson-LG PBX software and hosted in a secure Italian data center. It is designed to provide enterprises with the exact same robust feature set found in traditional on-premise PBX systems, but with the benefits of the cloud. The platform offers compatibility with most CRM software and releases APIs for further custom integrations. Its mobile application ensures all users remain connected to the office phone system from any device, anywhere.

Who it's for:

This solution is targeted at European enterprises, particularly those with existing familiarity with Ericsson-LG systems or those operating in regions with strict data sovereignty requirements. It is ideal for businesses seeking a secure, feature-rich, and reliable cloud PBX that mirrors the functionality and control of an on-premise deployment.

Our verdict:

smartiCloud is a robust and secure enterprise-grade cloud PBX. Its foundation on proven Ericsson-LG software and its focus on security and feature parity with on-prem systems make it a trustworthy choice for larger organizations, especially in Europe, looking to migrate to the cloud without compromising on capability or compliance.

smartiCloud Details

smartiCloud Platforms supported

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

On-Premise Linux

On-Premise Windows

smartiCloud Support options

smartiCloud Training options

smartiCloud Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

smartiCloud Features

Most valued smartiCloud features by users

Activity Dashboard

Alerts/Notifications

Automatic Call Distribution

Call Center Management

Call Disposition

Call List Management

Call Monitoring

Call Recording

Call Reporting

Call Routing

Call Tracking

Call Transfer

Communication Management

Computer Telephony Integration

Conferencing

Contact Management

Customizable Reports

Fax Management

IVR / Voice Recognition

Queue Management

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