Ricochet360 by Ricochet360

Ricochet360 software reviews, alternatives, pricing, & feature 2026

5/5 from 24 reviews and ratings
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Contact Center Software

Ricochet360 reviews and summary

Ricochet360 is an all-in-one sales acceleration platform that combines an auto dialer, a full-featured CRM/lead management system, and marketing automation tools. It is engineered to automate up to 95% of a sales agent's daily workflow, creating predictable revenue streams. The platform enables lightning-fast lead connection (calls in under one second) and automatically nurtures prospects throughout the sales funnel with targeted emails, texts, and tasks. It supports both inbound and outbound strategies, providing a unified workspace for sales teams. Ricochet360 is designed for sales teams, inside sales reps, and lead generation specialists looking for a competitive edge through extreme automation. It is ideal for organizations focused on outbound pr...

Best for

Ricochet360 is designed for sales teams, inside sales reps, and lead generation specialists looking for a competitive edge through extreme automation. It is ideal for organizations focused on outbound prospecting or blended contact centers that want to streamline their entire sales process from first contact to close.

Starting price Pricing not listed
Vendor Ricochet360
Key takeaways

Our verdict

Ricochet360 is a powerful and comprehensive sales automation platform that effectively integrates dialing, CRM, and marketing, making it a top choice for sales teams determined to maximize efficiency, increase touchpoints, and drive predictable revenue growth.

Quick facts

Ricochet360 at a glance

Overall rating 5/5
Reviews 24
Starting price Pricing not listed
Vendor Ricochet360
Founded 2009
Location United States
Ratings

Ricochet360 ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

5

/
5

24 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

Ricochet360 pros and cons

Potential strengths

  • Clear buyer-fit positioning is available in the profile data.

Points to verify

  • Confirm current pricing, contract terms, and included plan details with the vendor.
  • Confirm product-specific availability for category-level features before buying.
  • There are no written reviews for this software yet.
Buyer fit

Who uses Ricochet360?

Ricochet360 is designed for sales teams, inside sales reps, and lead generation specialists looking for a competitive edge through extreme automation. It is ideal for organizations focused on outbound prospecting or blended contact centers that want to streamline their entire sales process from first contact to close.

Feature research

Ricochet360 features

These are common features buyers compare in Contact Center Software. Product-specific availability should be confirmed with the vendor.

Agent Interface

Helps buyers judge whether agent interface fits the way their team handles contact center work.

Auto-Dialer

Helps buyers judge whether auto-dialer fits the way their team handles contact center work.

Automated Routing

Helps buyers judge whether automated routing fits the way their team handles contact center work.

Chatbot

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Collaboration Tools

Helps buyers judge whether collaboration tools fits the way their team handles contact center work.

Computer Telephony Integration

Shows how well the product can connect with existing systems and reduce duplicate data entry.

IVR / Voice Recognition

Helps buyers judge whether IVR or voice recognition fits the way their team handles contact center work.

Quality Management

Helps buyers judge whether quality management fits the way their team handles contact center work.

Queue Management

Helps buyers judge whether queue management fits the way their team handles contact center work.

Reporting/Analytics

Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.

Workforce Management

Helps buyers judge whether workforce management fits the way their team handles contact center work.

Pricing

Ricochet360 pricing

Starting price Pricing not listed

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

Ricochet360 alternatives

Compare Ricochet360 with other Contact Center Software tools that buyers often evaluate.

PhoneBurner by PhoneBurner

4.9 (149)

PhoneBurner is for sales and calling teams that want more live conversations and less manual follow-up work. It brings power dialing, voicemail drops, messages, CRM logging, and ca...

CallTools by CallTools

4.8 (85)

A cloud-based call center platform that handles both inbound support calls and outbound sales campaigns from one interface. It includes advanced dialing modes, live agent monitorin...

Bria by CounterPath

4.3 (91)

Softphone application from CounterPath that turns computers and mobile devices into business communication endpoints with high-quality audio and video calling. Integrates with IP-P...

Voiptime Cloud by Voiptime Cloud

4.8 (80)

A cloud contact centre for telesales and support teams that need intelligent dialers, call routing, and live monitoring without a long deployment timeline. Voiptime Cloud includes...

CloudCall by CloudCall

4.1 (36)

CloudCall develops advanced communication software that integrates deeply with leading Customer Relationship Management (CRM) systems. Its core mission is to make business communic...

NUACOM by NUACOM

4.8 (30)

NUACOM offers a streamlined and feature-rich business phone system specifically bundled for sales and customer service teams. The platform provides a comprehensive set of telephony...

One Call Now by Onsolve

4.6 (24)

One Call Now, part of OnSolve's suite, is a market-leading critical communications system designed for the rapid, secure, and reliable distribution of important information to larg...

Freshdesk Contact Center by Freshworks

3.8 (27)

Freshdesk Contact Center (formerly Freshcaller) is a modern, cloud-based contact center solution from Freshworks, built to help businesses deliver exceptional customer experiences...

Software reviews

Ricochet360 software reviews

No software reviews yet

No software reviews have been submitted for Ricochet360 yet.

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FAQ

Ricochet360 FAQs

Ricochet360 is an all-in-one sales acceleration platform that combines an auto dialer, a full-featured CRM/lead management system, and marketing automation tools. It is engineered to automate up to 95% of a sales agent's daily workflow, creating predictable revenue streams. The platform enables lightning-fast lead connection (calls in under one second) and automatically nurtures prospects throughout the sales funnel with targeted emails, texts, and tasks. It supports both inbound and outbound strategies, providing a unified workspace for sales teams.

Ricochet360 is designed for sales teams, inside sales reps, and lead generation specialists looking for a competitive edge through extreme automation. It is ideal for organizations focused on outbound prospecting or blended contact centers that want to streamline their entire sales process from first contact to close.

Pricing can change. Confirm current plans and terms with the vendor.

Ricochet360 is listed in Contact Center Software.

Ricochet360 is listed with Ricochet360 as the vendor.

Buyers often compare Ricochet360 with other Contact Center Software tools such as PhoneBurner, CallTools, Bria, Voiptime Cloud. Review ratings, pricing, and fit before choosing.

Yes. Use the Write a review button on this page to submit a software review for Ricochet360.
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