MIR3 by Onsolve

MIR3 software reviews, alternatives, pricing, & feature 2026

4.3/5 from 3 reviews and ratings
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ITSM Software

MIR3 reviews and summary

MIR3 by OnSolve is a mass notification and alerting system that makes it easy to send critical information to large groups of people simultaneously. It facilitates immediate, individual responses and maintains an automatic audit trail of all communications. The platform is used by many of the world's largest brands for critical scenarios including natural or man-made disasters, supply chain interruptions, product recalls, IT system outages, and other urgent events requiring rapid, reliable communication. MIR3 is designed for enterprise risk management, business continuity, and IT operations teams in large organizations that have a critical need for reliable, scalable emergency and operational communication during crises or major incidents. This profi...

Best for

MIR3 is designed for enterprise risk management, business continuity, and IT operations teams in large organizations that have a critical need for reliable, scalable emergency and operational communication during crises or major incidents.

Starting price Pricing not listed
Category ITSM Software
Vendor Onsolve
Key takeaways

Our verdict

MIR3 is a specialist, high-stakes communication platform that excels in reliability and auditability for mass notifications. Its enterprise pedigree makes it a trusted solution for mission-critical alerting, though its primary use case is specific to crisis and major incident communication.

Quick facts

MIR3 at a glance

Overall rating 4.3/5
Reviews 3
Starting price Pricing not listed
Vendor Onsolve
Founded 2002
Location United States
Category ITSM Software
Ratings

MIR3 ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.3

/
5

3 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

MIR3 pros and cons

Potential strengths

  • Clear buyer-fit positioning is available in the profile data.

Points to verify

  • Confirm current pricing, contract terms, and included plan details with the vendor.
  • Confirm product-specific availability for category-level features before buying.
  • There are no written reviews for this software yet.
Buyer fit

Who uses MIR3?

MIR3 is designed for enterprise risk management, business continuity, and IT operations teams in large organizations that have a critical need for reliable, scalable emergency and operational communication during crises or major incidents.

Feature research

MIR3 features

These are common features buyers compare in ITSM Software. Product-specific availability should be confirmed with the vendor.

Asset Lifecycle Tracking

Track the deployment, maintenance, and retirement phases of physical and digital company assets.

Service Availability Management

Observe and examine availability concerns to inform the design and planning of service availability enhancements.

Transition Management

Supervise and record the systematic processing of organizational or technical transitions.

IT Configuration Control

Catalog and maintain IT assets and their interdependencies across the service landscape.

Contract Repository Management

Securely manage, store, and retrieve customer contracts and licensing agreements.

Service Incident Resolution

Systematically identify and address service interruptions to restore normal operations.

Incident Root Cause Analysis

Pinpoint and resolve the root cause of incidents to avert their recurrence.

Project Coordination

Organize timelines, budgets, and resources to ensure successful project delivery.

Software Release Coordination

Oversee the planning, testing, and implementation stages of software and IT service updates.

Self-Service Access

A dedicated entry point allowing end users to interact with system features independently.

Pricing

MIR3 pricing

Starting price Pricing not listed

Pricing model: Per Feature

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

MIR3 alternatives

Compare MIR3 with other ITSM Software tools that buyers often evaluate.

Kaseya VSA by Kaseya

4 (188)

Kaseya VSA is for IT teams needing one control plane for remote monitoring, patching, and endpoint operations across cloud, on-premise, and hybrid environments, with emphasis on ce...

GoToAssist by GoTo

4.5 (142)

GoToAssist is remote support software for IT teams that need to diagnose issues, move files, and manage support sessions without sending a technician to the user.

InvGate Service Desk by InvGate

4.7 (86)

ITIL-ready service desk platform with code-free configuration, drag-and-drop workflow builder, and multi-tenant deployment options. A strong contender if your IT team needs ITSM pr...

Hornbill by Hornbill

4.7 (30)

Hornbill Service Manager is an IT Service Management (ITSM) platform distinguished by its 100% codeless configuration environment and powerful process automation. It promises rapid...

FootPrints by BMC Software

3.4 (27)

FootPrints by BMC Software is an IT service management solution tailored for mid-size organizations, emphasizing ease of ownership, use, and extension. It enables the creation of p...

HaloITSM by Halo Service Solutions

4.6 (19)

HaloITSM is an all-inclusive, single-platform ITSM software designed to transform traditional service management. It modernizes workflows, provides valuable analytics, and empowers...

Software reviews

MIR3 software reviews

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FAQ

MIR3 FAQs

MIR3 by OnSolve is a mass notification and alerting system that makes it easy to send critical information to large groups of people simultaneously. It facilitates immediate, individual responses and maintains an automatic audit trail of all communications. The platform is used by many of the world's largest brands for critical scenarios including natural or man-made disasters, supply chain interruptions, product recalls, IT system outages, and other urgent events requiring rapid, reliable communication.

MIR3 is designed for enterprise risk management, business continuity, and IT operations teams in large organizations that have a critical need for reliable, scalable emergency and operational communication during crises or major incidents.

Pricing can change. Confirm current plans and terms with the vendor.

MIR3 is listed in ITSM Software.

MIR3 is listed with Onsolve as the vendor.

Buyers often compare MIR3 with other ITSM Software tools such as ManageEngine Desktop Central, Kaseya VSA, GoToAssist, InvGate Service Desk. Review ratings, pricing, and fit before choosing.

Yes. Use the Write a review button on this page to submit a software review for MIR3.
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