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Cloud Communication Platform
LoopUp reviews and summary
LoopUp is a specialized provider of global direct routing services for Microsoft Teams. It enables businesses to use Microsoft Teams as a full-featured business phone system by connecting it to the public switched telephone network (PSTN) in a compliant manner across numerous countries. The service handles the complex telephony regulations and infrastructure, allowing companies to make and receive external calls directly through the Teams interface using company-provided phone numbers, thereby unifying collaboration and telephony into a single, familiar application. LoopUp is explicitly designed for global enterprises and businesses that use Microsoft Teams as their primary collaboration hub and want to extend it into their corporate telephony system...
Best for
LoopUp is explicitly designed for global enterprises and businesses that use Microsoft Teams as their primary collaboration hub and want to extend it into their corporate telephony system. It is ideal for organizations with an international presence that require compliant telephony across multiple countries without managing disparate local providers.
Category
Cloud Communication Platform
Vendor
LoopUp
Key takeaways
Our verdict
LoopUp addresses a critical need for global businesses deeply invested in the Microsoft ecosystem, offering a streamlined path to turn Teams into a complete phone system. Its value proposition is strong on compliance and global reach. Companies should carefully assess its coverage in their specific operating countries, cost structure compared to other direct routing providers or calling plans, and the quality of support offered.
Quick facts
LoopUp at a glance
Ratings
LoopUp ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
LoopUp pros and cons
Potential strengths
- Specializes exclusively in Microsoft Teams direct routing, with compliance and coverage across 67 countries.
- Eliminates the need to manage multiple local telephony providers for businesses operating internationally.
- Lets companies keep their existing phone numbers while routing calls directly through the Teams interface.
Points to verify
- Verify LoopUp covers the specific countries your business operates in before committing to the service.
- Compare the per-user or per-minute pricing against alternative calling plans within Microsoft Teams.
- Test call quality and reliability with a pilot deployment across a sample of your international locations.
Buyer fit
Who uses LoopUp?
LoopUp is explicitly designed for global enterprises and businesses that use Microsoft Teams as their primary collaboration hub and want to extend it into their corporate telephony system. It is ideal for organizations with an international presence that require compliant telephony across multiple countries without managing disparate local providers.
Feature research
LoopUp features
These are common features buyers compare in Cloud Communication Platform. Product-specific availability should be confirmed with the vendor.
Audio / Video Conferencing
Helps buyers judge whether audio or video conferencing fits the way their team handles cloud communication work.
Call Recording
Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.
Call Routing
Helps buyers judge whether call routing fits the way their team handles cloud communication work.
Chat/Messaging
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Fax Management
Helps buyers judge whether fax management fits the way their team handles cloud communication work.
File Sharing
Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.
IVR / Voice Recognition
Helps buyers judge whether IVR or voice recognition fits the way their team handles cloud communication work.
Compare
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Compare LoopUp with other Cloud Communication Platform tools that buyers often evaluate.
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JivoChat is a business messenger and multi-channel cloud communication platform designed primarily for live customer engagement on websites and social media. It typically provides...
Software reviews
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FAQ
LoopUp FAQs
LoopUp provides global direct routing services that connect Microsoft Teams to the public telephone network.
LoopUp is fully compliant in 67 countries for PSTN connectivity.
Yes. LoopUp enables businesses to use company-provided phone numbers through Microsoft Teams.
No. LoopUp works entirely through the Microsoft Teams interface as a cloud-based service.
LoopUp is designed for global enterprises and businesses with international presence that use Microsoft Teams.
Specific support details should be verified directly with LoopUp.
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