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Live Chat Software
Live800 reviews and summary
Live800 by GoldArmor is an established and efficient customer support live chat assistant with a proven track record spanning over 13 years. The platform is built to handle high volumes of client interactions, having served millions of customers. It emphasizes reliability, scalability, and a comprehensive feature set developed over a long period to meet the evolving demands of enterprise-level customer service operations. This solution is targeted at medium to large enterprises, particularly those with high-traffic websites and substantial, ongoing customer support needs. It is a fit for industries like e-commerce, finance, telecommunications, and travel, where efficient, high-volume customer communication is critical and where the stability of a lon...
Best for
This solution is targeted at medium to large enterprises, particularly those with high-traffic websites and substantial, ongoing customer support needs. It is a fit for industries like e-commerce, finance, telecommunications, and travel, where efficient, high-volume customer communication is critical and where the stability of a long-standing platform is valued.
Category
Live Chat Software
Vendor
GoldArmor
Key takeaways
Our verdict
Our verdict is that Live800 is a mature and dependable enterprise-grade live chat platform. Its long history and scale of service are testaments to its reliability and continuous development. For large organizations seeking a stable, battle-tested solution capable of managing massive customer interaction volumes, Live800 represents a safe and capable choice.
Quick facts
Live800 at a glance
Vendor
GoldArmor
Category
Live Chat Software
Ratings
Live800 ratings
There is not enough rating data for this software yet. Rating details will appear when reviews or reliable aggregate rating data are available.
Decision notes
Live800 pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
- Published pricing is not available in this profile data.
Buyer fit
Who uses Live800?
This solution is targeted at medium to large enterprises, particularly those with high-traffic websites and substantial, ongoing customer support needs. It is a fit for industries like e-commerce, finance, telecommunications, and travel, where efficient, high-volume customer communication is critical and where the stability of a long-standing platform is valued.
Feature research
Live800 features
These are common features buyers compare in Live Chat Software. Product-specific availability should be confirmed with the vendor.
Automated Text Templates
Utilize pre-written message templates for efficient communication.
White-Label Branding
Modify the software interface with corporate logos and color schemes for a branded experience.
Geographic Targeting
Customize software behavior based on the physical location of the user.
Offline Contact Form
A form designed to gather visitor contact details when live chat support is inaccessible.
Engaging Proactive Chat
Messaging within a webpage or chat interface that encourages user interaction with the chat feature.
Digital Screen Sharing
Electronically broadcast your screen's display to other users.
External App Integrations
Extend system functionality by connecting with external software applications and services.
Chat Handover & Routing
Hand off active conversations and manage message distribution among support staff.
Website Visitor Activity Tracking
Utilize cookies to observe and track the behavior of individual website visitors.
Compare
Live800 alternatives
Compare Live800 with other Live Chat Software tools that buyers often evaluate.
LiveChat by LiveChat Software
LiveChat helps teams in live chat software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so...
Olark by Olark
Olark is a live chat option for teams that want website conversations tied to CRM, ecommerce, and help desk workflows. It is worth checking if accessibility, compliance, and fast s...
Pure Chat by Pure Chat
Pure Chat is a straightforward live chat option for small and midsize teams that want to talk with website visitors, capture leads, and support customers. Test widget setup, roles,...
tawk.to by tawk.to
tawk.to suits teams that want live chat on a site or mobile app without adding another paid support tool. Buyers should check whether the free setup gives enough control, reporting...
SnapEngage by SnapEngage
SnapEngage is for teams that want live chat, chatbot, and customer service workflows to sit together across web channels. It can raise response consistency, but teams should test h...
Comm100 Live Chat by Comm100 Network Corporation
Comm100 Live Chat offers website and mobile chat with extras like co-browsing, auto-translation, and audio or video calls within the conversation window. It is built for teams that...
One Chat by AppYogi
Desktop app that consolidates 22+ messaging services including WhatsApp, Messenger, Telegram, Skype, and Slack into one interface. Handy if you manage multiple accounts across diff...
Software reviews
Live800 software reviews
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FAQ
Live800 FAQs
Live800 by GoldArmor is an established and efficient customer support live chat assistant with a proven track record spanning over 13 years. The platform is built to handle high volumes of client interactions, having served millions of customers. It emphasizes reliability, scalability, and a comprehensive feature set developed over a long period to meet the evolving demands of enterprise-level customer service operations.
This solution is targeted at medium to large enterprises, particularly those with high-traffic websites and substantial, ongoing customer support needs. It is a fit for industries like e-commerce, finance, telecommunications, and travel, where efficient, high-volume customer communication is critical and where the stability of a long-standing platform is valued.
Live800 is listed in Live Chat Software.
Live800 is listed with GoldArmor as the vendor.
Buyers often compare Live800 with other Live Chat Software tools such as WhatsApp, LiveChat, Olark, Pure Chat. Review ratings, pricing, and fit before choosing.
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