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Customer Service Software
Keeping.com reviews and summary
Keeping.com offers the world's first customer support platform natively integrated with Gmail. It transforms the familiar Gmail interface into a full-fledged support ticket system, allowing teams to manage customer conversations, assign emails, add internal notes, and track resolution status directly within Gmail. This eliminates the need to switch between a separate help desk app and email, streamlining the workflow for teams that live in their inbox. Keeping is perfect for small businesses, startups, and teams that primarily use Gmail for customer communication and want to add lightweight but powerful support ticket management without abandoning their email environment.
Best for
Keeping is perfect for small businesses, startups, and teams that primarily use Gmail for customer communication and want to add lightweight but powerful support ticket management without abandoning their email environment.
Category
Customer Service Software
Vendor
Katsu Ventures
Key takeaways
Our verdict
For Gmail-centric teams, Keeping provides an incredibly intuitive and efficient way to upgrade email support into a managed process, minimizing disruption to existing habits.
Quick facts
Keeping.com at a glance
Vendor
Katsu Ventures
Category
Customer Service Software
Ratings
Keeping.com ratings
There is not enough rating data for this software yet. Rating details will appear when reviews or reliable aggregate rating data are available.
Decision notes
Keeping.com pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
- Published pricing is not available in this profile data.
Buyer fit
Who uses Keeping.com?
Keeping is perfect for small businesses, startups, and teams that primarily use Gmail for customer communication and want to add lightweight but powerful support ticket management without abandoning their email environment.
Feature research
Keeping.com features
These are common features buyers compare in Customer Service Software. Product-specific availability should be confirmed with the vendor.
Alerts / Escalation
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Appointment Management
Helps teams coordinate dates, availability, assignments, and follow-up without moving scheduling work into a separate system.
Call Center Management
Helps buyers judge whether call center management fits the way their team handles customer service work.
Email Management
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Knowledge Base Management
Helps buyers judge whether knowledge base management fits the way their team handles customer service work.
Live Chat
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Performance Metrics
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Queue Management
Helps buyers judge whether queue management fits the way their team handles customer service work.
Self Service Portal
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Social Media Integration
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Surveys and Feedback
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Virtual Assistant
Helps buyers judge whether virtual assistant fits the way their team handles customer service work.
Compare
Keeping.com alternatives
Compare Keeping.com with other Customer Service Software tools that buyers often evaluate.
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Aircall by Aircall
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HubSpot Service Hub by HubSpot
HubSpot Service Hub bundles ticketing, a shared inbox, knowledge base, live chat, bots, and customer surveys into one platform that works closely with HubSpot CRM. It is a strong f...
Deskero by Deskero
Deskero brings email, chat, and social media support into one helpdesk so your team does not have to jump between tools. Its social monitor lets you spot and join brand conversatio...
ServiceNow Customer Service Management by ServiceNow
ServiceNow Customer Service Management unifies support across phone, chat, email, and self-service channels with automation and ITSM integration. It is built for large organization...
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FAQ
Keeping.com FAQs
Keeping.com offers the world's first customer support platform natively integrated with Gmail. It transforms the familiar Gmail interface into a full-fledged support ticket system, allowing teams to manage customer conversations, assign emails, add internal notes, and track resolution status directly within Gmail. This eliminates the need to switch between a separate help desk app and email, streamlining the workflow for teams that live in their inbox.
Keeping is perfect for small businesses, startups, and teams that primarily use Gmail for customer communication and want to add lightweight but powerful support ticket management without abandoning their email environment.
Keeping.com is listed in Customer Service Software.
Keeping.com is listed with Katsu Ventures as the vendor.
Buyers often compare Keeping.com with other Customer Service Software tools such as Freshdesk, FixMe.IT, Vtiger CRM, Smartsupp. Review ratings, pricing, and fit before choosing.
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