WhatsApp by WhatsApp
WhatsApp is a practical choice when your team needs customer support messages from a familiar chat app and less workflow switching. It tends to work best when ownership, review rhy...
Live Chat Software
Chat Outsource reviews and summary
Chat Outsource is a web-based live chat solution that provides a suite of services centered around customer engagement and lead generation. It goes beyond basic chat functionality by offering features for routing conversations to the appropriate agent or department, engaging visitors proactively, and providing support via social media channels. The platform is designed to capture leads directly from website interactions, qualify them through chat, and seamlessly integrate them into a company's sales or marketing funnel. This makes it a tool not just for customer service, but also for sales conversion and building a pipeline, all through real-time, text-based communication... This solution is ideal for sales and marketing teams, as well as customer su...
Best for
This solution is ideal for sales and marketing teams, as well as customer support departments, in e-commerce, B2B services, and lead-driven businesses. It is particularly useful for companies looking to use live chat as a dual-purpose tool for both instant support and capturing/qualifying sales leads directly from their website traffic.
Starting price
$199.00 Per-Month
Category
Live Chat Software
Vendor
Chat Outsource
Key takeaways
Our verdict
Our verdict is that Chat Outsource is a functional and pragmatic live chat platform with a clear focus on business outcomes like lead generation. Its combination of engagement, routing, and social media support makes it a versatile choice for teams aiming to convert site visitors into customers while providing immediate assistance.
Quick facts
Chat Outsource at a glance
Overall rating
5/5
Reviews
1
Starting price
$199.00 Per-Month
Vendor
Chat Outsource
Founded
2017
Location
United States
Category
Live Chat Software
Ratings
Chat Outsource ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Chat Outsource pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses Chat Outsource?
This solution is ideal for sales and marketing teams, as well as customer support departments, in e-commerce, B2B services, and lead-driven businesses. It is particularly useful for companies looking to use live chat as a dual-purpose tool for both instant support and capturing/qualifying sales leads directly from their website traffic.
Feature research
Chat Outsource features
These are common features buyers compare in Live Chat Software. Product-specific availability should be confirmed with the vendor.
Automated Text Templates
Utilize pre-written message templates for efficient communication.
White-Label Branding
Modify the software interface with corporate logos and color schemes for a branded experience.
Geographic Targeting
Customize software behavior based on the physical location of the user.
Offline Contact Form
A form designed to gather visitor contact details when live chat support is inaccessible.
Engaging Proactive Chat
Messaging within a webpage or chat interface that encourages user interaction with the chat feature.
Digital Screen Sharing
Electronically broadcast your screen's display to other users.
External App Integrations
Extend system functionality by connecting with external software applications and services.
Chat Handover & Routing
Hand off active conversations and manage message distribution among support staff.
Website Visitor Activity Tracking
Utilize cookies to observe and track the behavior of individual website visitors.
Pricing
Chat Outsource pricing
Starting price
$199.00 Per-Month
Visit Website
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Chat Outsource alternatives
Compare Chat Outsource with other Live Chat Software tools that buyers often evaluate.
LiveChat by LiveChat Software
LiveChat helps teams in live chat software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so...
Olark by Olark
Olark is a live chat option for teams that want website conversations tied to CRM, ecommerce, and help desk workflows. It is worth checking if accessibility, compliance, and fast s...
Pure Chat by Pure Chat
Pure Chat is a straightforward live chat option for small and midsize teams that want to talk with website visitors, capture leads, and support customers. Test widget setup, roles,...
tawk.to by tawk.to
tawk.to suits teams that want live chat on a site or mobile app without adding another paid support tool. Buyers should check whether the free setup gives enough control, reporting...
SnapEngage by SnapEngage
SnapEngage is for teams that want live chat, chatbot, and customer service workflows to sit together across web channels. It can raise response consistency, but teams should test h...
Comm100 Live Chat by Comm100 Network Corporation
Comm100 Live Chat offers website and mobile chat with extras like co-browsing, auto-translation, and audio or video calls within the conversation window. It is built for teams that...
One Chat by AppYogi
Desktop app that consolidates 22+ messaging services including WhatsApp, Messenger, Telegram, Skype, and Slack into one interface. Handy if you manage multiple accounts across diff...
Software reviews
Chat Outsource software reviews
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FAQ
Chat Outsource FAQs
Chat Outsource is a web-based live chat solution that provides a suite of services centered around customer engagement and lead generation. It goes beyond basic chat functionality by offering features for routing conversations to the appropriate agent or department, engaging visitors proactively, and providing support via social media channels. The platform is designed to capture leads directly from website interactions, qualify them through chat, and seamlessly integrate them into a company's sales or marketing funnel. This makes it a tool not just for customer service, but also for sales conversion and building a pipeline, all through real-time, text-based communication...
This solution is ideal for sales and marketing teams, as well as customer support departments, in e-commerce, B2B services, and lead-driven businesses. It is particularly useful for companies looking to use live chat as a dual-purpose tool for both instant support and capturing/qualifying sales leads directly from their website traffic.
Chat Outsource pricing is listed from $199.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
Chat Outsource is listed in Live Chat Software.
Chat Outsource is listed with Chat Outsource as the vendor.
Buyers often compare Chat Outsource with other Live Chat Software tools such as WhatsApp, LiveChat, Olark, Pure Chat. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Chat Outsource.
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