RingByName Overview
What is RingByName?
RingByName is a unified communications (UCaaS) and business phone service that goes beyond basic telephony. It integrates powerful collaboration tools like video, chat, SMS, and file sharing with robust customer contact center and journey management capabilities. The platform is designed to provide a first-class hosted phone system while empowering businesses to build better customer relationships through omnichannel engagement. It aims to be a comprehensive solution for both internal team collaboration and external customer communication.
Who it's for:
This service is suited for small to medium-sized businesses looking for an all-in-one communications platform that combines a reliable phone system with advanced UC features and contact center tools. It benefits companies wanting to enhance both employee collaboration and customer engagement from a single vendor.
Our verdict:
RingByName is a versatile and feature-rich UCaaS offering. Its strength lies in blending a solid business phone service with modern collaboration and customer journey tools, making it a compelling option for businesses seeking to consolidate their communication stack and improve relationship management.
RingByName Details
RingByName Platforms supported
Cloud, SaaS, Web-Based
Desktop Chromebook
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Linux
On-Premise Linux
On-Premise Windows
RingByName Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
RingByName Training options
Documentation
In-Person
Live Online
Videos
Webinars
RingByName Related Categories
RingByName Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
RingByName Features
Most valued RingByName features by users
Archiving & Retention
Call Recording
Call Tagging
Event Triggered Actions
File Transfer
On-Demand Recording
Recording
Scheduled Recording
Auto-Dialer
Automated Attendant
Call Logging
Call Monitoring
Call Routing
Call Transfer
Employee Directory
IVR / Voice Recognition
Mobile Access
PBX
Queue Management
Video Conferencing
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