Cloud PBX Overview
What is Cloud PBX?
Cloud PBX by DialPlug is a telephony solution that provides CRM-integrated VoIP connectors for all leading Customer Relationship Management systems, along with managed FreePBX hosting. It enables businesses to integrate their phone systems directly with their CRM software, streamlining call logging, contact pop-ups, and workflow automation. The offering of a free trial allows potential customers to evaluate the service risk-free.
Who it's for:
This service is designed for sales teams, customer support centers, and any business that uses a CRM heavily and seeks to deeply integrate their phone communications for improved efficiency and customer insights.
Our verdict:
DialPlug's Cloud PBX offers strong value through its dedicated CRM-VoIP integration and managed hosting, making it an attractive option for CRM-centric businesses, though it competes with many broader UCaaS platforms. It is a focused and effective telephony-CRM bridge.
Top Cloud PBX Alternatives & Competitors
Voxloud distinguishes itself as the cloud phone system that promises to be up and running in just 59 seconds. Designed to help companies achieve a professional image from the first customer contact, it requires no activa... Read More
VitalPBX is a fully featured, software-based Unified Communications system that serves as a comprehensive platform for call centers, multi-tenant PBX solutions, and enterprise communications. It supports remote work and ... Read More
HoduPBX, from HoduSoft, is a highly customizable IP PBX software solution designed for global businesses. It is built with a focus on extreme per-client customization, offering an unsurpassed set of features, extraordina... Read More
smartiCloud, from Promelit Communication Systems, is a PBX-as-a-Service (PBXaas) solution built on Ericsson-LG PBX software and hosted in a secure Italian data center. It is designed to provide enterprises with the exact... Read More
OnSIP offers a full-featured VoIP phone system that delivers all the capabilities of a traditional business phone system and much more. It includes a free softphone, video chat, video conferencing, auto attendants, voice... Read More
PortaSwitch by PortaOne is not an end-user service but a powerful, integrated softswitch and billing platform for service providers. It enables VoIP, OTT, and telecom companies to configure, launch, and monetize a wide a... Read More
HotTelecom is an affordable and hassle-free provider of Voice-over-Internet-Protocol (VoIP) services. It boasts a vast inventory of over 6000 virtual phone numbers across 100 countries, including local, mobile, toll-free... Read More
SureTel presents a disruptive, usage-based pricing model for business telephony, challenging traditional per-seat or per-phone billing. Instead of charging for each phone line, it bills only for active simultaneous calls... Read More
AirePBX, offered by AireSpring, is a comprehensive, cloud-based phone system designed to meet the communication needs of businesses of all sizes. It provides a robust suite of features essential for modern business opera... Read More
Yay.com (by YayYay) is a unified communications platform that seamlessly integrates a cloud business phone system with high-performance team messaging. Its VoIP phone service provides a full suite of telephony features i... Read More