Front Overview
What is Front?
Front is a collaborative email management and productivity platform designed to transform shared inboxes (like info@, sales@, or support@) and individual email accounts into efficient team workflows. It goes beyond simple email tracking by providing shared visibility into email streams, allowing team members to assign, comment on, and internally discuss emails without forwarding or CC'ing. Key features include read receipts to track opens, email templates for consistent responses, sequences and mail merge for outreach automation, and analytics on team email performance. Front centralizes communication from email and other channels, turning email into a collaborative task rather than an isolated activity.
Who it's for:
Front is built for customer-facing teams such as sales, support, success, and operations that manage shared email accounts. It is ideal for startups, SMBs, and larger companies where multiple people need visibility and collaboration around email conversations with customers, leads, or partners to ensure timely and coordinated responses.
Our verdict:
Our verdict is that Front is an innovative and powerful solution for team-based email collaboration. By making email a shared, actionable workflow, it effectively solves the problems of email silos and missed communications, making it an invaluable tool for any team that relies heavily on email for customer interaction and internal coordination.
Front Details
Front Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
On-Premise Linux
On-Premise Windows
Front Support options
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Front Training options
Documentation
In-Person
Live Online
Videos
Webinars
Front Related Categories
Front Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Front Pricing
Tiered pricing system
Front Features
Most valued Front features by users
Activity Dashboard
Audience Targeting
Campaign Management
Click Tracking
Contact Management
Email Distribution
Email Management
Email Templates
Event Triggered Actions
Location Tracking
Real Time Notifications
Team Management
AB Testing
Behavior Analytics
Cross Channel Attribution
Dynamic Content
Heatmaps
Personalization
Retargeting Ads
Activity/News Feed
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