SurveySparrow Overview

SurveySparrow

By SurveySparrow

4.5★★★★★(126 Ratings)Write review

What is SurveySparrow?

SurveySparrow transforms traditional surveys into engaging, conversational experiences. Its unique mobile-first, chat-like interface significantly boosts response rates by making surveys feel like natural dialogues. The platform enables users to create and share highly engaging surveys easily. Key functionalities include Recurring Surveys for regularly gauging customer or employee sentiment and versatile sharing options across web, mobile, social media, and email to collect feedback from a broad, targeted audience efficiently.

Who it's for:

SurveySparrow is perfect for marketing professionals, HR teams, customer experience managers, and researchers who want to move beyond dry, form-like surveys. It is especially valuable for organizations aiming to improve feedback collection rates through a more modern, user-friendly, and conversational approach on any device.

Our verdict:

SurveySparrow reimagines feedback collection with its innovative conversational UI, effectively addressing survey fatigue. Its focus on engagement and mobile experience makes it a standout tool for anyone needing to gather more authentic and frequent insights from customers or employees.

SurveySparrow Details

SurveySparrow Platforms supported

Cloud, SaaS, Web-Based

Desktop Mac

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

Desktop Windows

On-Premise Linux

On-Premise Windows

SurveySparrow Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

SurveySparrow Training options

Documentation

In-Person

Live Online

Videos

Webinars

SurveySparrow Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

SurveySparrow Pricing

Tiered pricing system

SurveySparrow Features

Most valued SurveySparrow features by users

Anonymous Feedback

Mobile Survey

Multi-Channel Distribution

Multi-Language

NPS of Customers

NPS of Employees

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third Party Integrations

Assessment Management

Dashboard

Progress Tracking

Question Library

Rater Selection

Reporting/Analytics

Self Service Portal

Surveys & Feedback

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