Survey Solutions Overview
What is Survey Solutions?
Survey Solutions, developed by the World Bank Group, is a robust platform for conducting complex large-scale surveys using Computer-Assisted Personal Interviewing (CAPI) and Computer-Assisted Web Interviewing (CAWI) methodologies. It stands out by offering powerful questionnaire design and management tools that require little to no programming skill, facilitating rapid deployment. A key feature is its ability to function fully offline during field interviews, with data syncing when connectivity is available. The platform includes real-time monitoring dashboards with progress reports, status updates, and maps, and allows for dynamic case reassignment and interviewer language switching. It is provided at zero cost, promoting accessibility for large-scale data collection projects.
Who it's for:
This platform is primarily for organizations conducting large-scale, complex field surveys, such as national statistical offices, international development agencies, academic research institutions, and non-governmental organizations (NGOs). It is designed for survey managers, field supervisors, and researchers who need a free, powerful, and sustainable tool for managing decentralized data collection teams in often low-connectivity environments.
Our verdict:
Our verdict is that Survey Solutions is an exceptional, purpose-built tool for large-scale survey operations. Its offline capability, management features, and cost-free model make it an invaluable resource for official statistics and development research, though its complexity may be overkill for simple, one-off surveys.
Survey Solutions Details
Survey Solutions Platforms supported
Cloud, SaaS, Web-Based
Mobile Android
On-Premise Linux
On-Premise Windows
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
Mobile iPad
Mobile iPhone
Survey Solutions Support options
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Survey Solutions Training options
Documentation
In-Person
Live Online
Videos
Webinars
Survey Solutions Related Categories
Survey Solutions Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Survey Solutions Pricing
Tiered pricing system
Survey Solutions Features
Most valued Survey Solutions features by users
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio/Images/Video
URL Customization
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