Top SMS Survey Software

SMS Survey software provides businesses with robust capabilities to efficiently design, distribute, and manage electronic surveys, comprehensive questionnaires, and interactive polls. This is primarily for the purpose of accurately measuring customer satisfaction levels and actively engaging with their target audiences through scalable mass text campaigns, gathering valuable feedback in real-time. Use our rankings below to compare SMS Survey Software options and features, and find the best one for you and your business.

SMS Survey Software Features

System Notifications

In-system alerts and automated notifications to keep users informed of updates.

Segment-Based Targeting

Segment populations using specific demographics to tailor engagement strategies and marketing content.

Marketing Campaign Management

Organize and execute a series of marketing initiatives designed to achieve specific business targets.

Centralized Contact Database

A searchable database for organizing contact details, addresses, and social profiles.

Bespoke Templates

Develop and save bespoke layouts to be reused across various documents and communications.

Keyword Analytics

Collecting and analyzing data derived from specific keywords used in digital and voice interactions.

Bulk SMS Messaging

Allows for the simultaneous delivery of messages to numerous subscribers.

Personalized SMS Automation

Automates the personalization of text messages through the use of templates and custom data fields.

Multimedia Messaging Service

Enables the sending and receiving of multimedia content, such as photos, videos, and audio.

Reports & Analytics

Analyze and visualize essential performance metrics and data trends.

Pre-Scheduled SMS

Allows for the delivery of single or multiple text messages at pre-set times.

Survey Creation & Management

Tools to design and administrate surveys effectively.

Template Administration

Store and reuse standardized layouts for marketing communications and digital forms.

1

TextMagic

By TextMagic

4.8★★★★★(389 Ratings)

TextMagic is a fully-featured business text messaging platform that enables organizations to communicate effectively via bulk SMS. It serves as a dedicated tool for sending notifications, alerts, confirmations, and marketing messages to customers, staff, and partners. The platform is designed to handle high-volume messaging need... Read More

2

QuestionPro

By Question Pro

4.7★★★★★(329 Ratings)

QuestionPro is a comprehensive SaaS platform offering a wide array of survey and insights solutions to measure and manage customer experience, employee engagement, and market research. It enables users to collect vital data and derive actionable insights to support smarter business decisions. The platform is built for speed and ... Read More

3

Avochato

By Avochato

4.8★★★★★(297 Ratings)

Avochato simplifies SMS texting and live chat for teams, marketers, and contact centers. Its no-code setup allows users to obtain and configure a business phone number within minutes to start texting prospects, customers, or staff. The platform includes features for contact segmentation, importing, and broadcast messaging to sca... Read More

4

EZ Texting

By CallFire

4.4★★★★(285 Ratings)

EZ Texting, a product of CallFire, is a leading SaaS business texting platform renowned for its speed, reliability, and user-friendly interface. It enables businesses to send bulk SMS and MMS messages, conduct two-way conversations, and manage contact lists through a centralized dashboard. The platform supports advanced features... Read More

5

JustCall

By JustCall

4.2★★★★(191 Ratings)

JustCall is a cloud phone system built for modern sales and support teams, offering calling, virtual numbers, SMS campaigns, and deep native CRM integrations. It aims to add context to every conversation, helping end 'clueless' calls by providing reps with relevant customer information. The platform includes features like click-... Read More

6

SurveyMonkey Enterprise

By SurveyMonkey

4.6★★★★★(150 Ratings)

SurveyMonkey Enterprise is a mobile and cloud-based market research and survey platform built for business collaboration. It extends the familiar SurveyMonkey experience with enterprise-grade features for large-scale data collection, advanced analysis, and secure sharing of insights across teams. The solution helps organizations... Read More

7

Zonka Feedback

By Zonka Feedback

4.9★★★★★(140 Ratings)

Zonka Feedback is a comprehensive multichannel Customer Experience (CX) Platform designed to transform how organizations manage both Employee and Customer Experience through surveys and feedback collection. It enables businesses to measure crucial CX metrics like Net Promoter Score (NPS), Customer Effort Score (CES), and Custome... Read More

8

Trumpia

By Trumpia

4.4★★★★(136 Ratings)

Trumpia is an innovative communication software that combats low email engagement by integrating text messaging (SMS) with email campaigns. Recognizing SMS's near-universal open rates, it provides HR and internal comms teams a direct channel to ensure critical announcements are seen. The platform is designed with a gentle learni... Read More

9

TextP2P

By TextP2P

5★★★★★(110 Ratings)

TextP2P is a cost-effective, multi-channel reminder application that schedules notifications for customers via text message, email, and ringless voicemail. It features a user-friendly interface where appointments can be added by uploading a CSV file or through integration with popular online calendars. The platform emphasizes af... Read More

10

GetFeedback

By SurveyMonkey

4.9★★★★★(94 Ratings)

GetFeedback, from SurveyMonkey, is a customer experience (CX) feedback solution built natively for the Salesforce platform. It enables businesses to create beautiful, mobile-optimized surveys that are seamlessly integrated into the Salesforce customer journey. Feedback can be triggered by specific events in Salesforce (like afte... Read More