JustCall Overview

JustCall

By JustCall

4.2★★★★(191 Ratings)Write review

What is JustCall?

JustCall is a cloud phone system built for modern sales and support teams, offering calling, virtual numbers, SMS campaigns, and deep native CRM integrations. It aims to add context to every conversation, helping end 'clueless' calls by providing reps with relevant customer information. The platform includes features like click-to-call from CRM, multiple sales dialers, call queuing, comprehensive analytics, and conversation intelligence. With global reach and a competitive per-user price, it provides a full-featured telecommunications hub designed for customer-facing teams.

Who it's for:

JustCall is perfect for sales and support teams of all sizes, especially those using CRMs like Salesforce or HubSpot. It suits businesses that need an affordable, integrated phone system with strong SMS capabilities and analytics to improve call context, team productivity, and customer communication.

Our verdict:

JustCall is a feature-rich and highly integrated cloud phone system that offers exceptional value. Its focus on adding context to calls and deep CRM connectivity makes it a smart choice for sales and support teams looking to enhance their telephony with intelligence and workflow efficiency.

JustCall Details

JustCall Platforms supported

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

On-Premise Linux

On-Premise Windows

JustCall Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

JustCall Training options

Documentation

Live Online

Webinars

In-Person

Videos

JustCall Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

JustCall Pricing

Tiered pricing system

JustCall Features

Most valued JustCall features by users

CRM

Call Recording

Call Routing

Call Tracking Metrics

Caller ID

Conversion Tracking

IVR / Voice Recognition

Keyword Tracking

Alerts/Notifications

Audience Targeting

Campaign Management

Contact Management

Customizable Templates

MMS

Mass Texting

Message Personalization

Reporting/Analytics

Scheduled Messaging

Survey Builder

Template Management

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