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Telephony Software
Spoke Phone reviews and summary
Spoke Phone is a flexible communication platform built for unique customer journeys, positioning itself as an alternative when mainstream tools like Zoom or Microsoft Teams don't fully meet business needs. It provides control over every conversation on any device, anywhere, anytime. A key strength is its ability to surface relevant customer context and information to any employee, not just the support team. It serves as a modern PBX replacement fully integrated into the Twilio ecosystem, specifically with Twilio Flex for contact centers. Spoke Phone is designed for customer-centric businesses, particularly in sales, support, and field service, where contextual communication is critical. It is ideal for companies already using or considering Twilio wh...
Best for
Spoke Phone is designed for customer-centric businesses, particularly in sales, support, and field service, where contextual communication is critical. It is ideal for companies already using or considering Twilio who want a flexible, programmable phone system that deeply integrates customer data into every call.
Starting price
$99.00 Per-Month
Category
Telephony Software
Vendor
Spoke Network
Key takeaways
Our verdict
Spoke Phone offers a innovative, context-aware approach to business telephony. Its deep integration with Twilio Flex and focus on empowering every employee with customer information sets it apart. For businesses building custom communication workflows or seeking a modern, API-driven alternative to traditional PBX on a powerful platform like Twilio, Spoke Phone is a forward-thinking and highly adaptable solution.
Quick facts
Spoke Phone at a glance
Overall rating
4.7/5
Reviews
43
Starting price
$99.00 Per-Month
Vendor
Spoke Network
Founded
2016
Location
New Zealand
Category
Telephony Software
Ratings
Spoke Phone ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Spoke Phone pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- High aggregate rating with meaningful review volume.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses Spoke Phone?
Spoke Phone is designed for customer-centric businesses, particularly in sales, support, and field service, where contextual communication is critical. It is ideal for companies already using or considering Twilio who want a flexible, programmable phone system that deeply integrates customer data into every call.
Feature research
Spoke Phone features
These are common features buyers compare in Telephony Software. Product-specific availability should be confirmed with the vendor.
Automated Dialing
An automated telephony system that initiates outgoing calls.
Contact Center Administration
Comprehensive oversight of all telephony operations including recording and transferring.
Live Call Monitoring
Observe live calls in real-time to facilitate agent training and performance evaluation.
Centralized Contact Database
A searchable database for organizing contact details, addresses, and social profiles.
IVR & Voice Response
Process touch-tone and vocal inputs to deliver automated, relevant voice responses.
Predictive Dialing System
An automated system that dials multiple contacts simultaneously and routes answered calls to agents.
Reports & Analytics
Analyze and visualize essential performance metrics and data trends.
Telemarketing Management
Manage and optimize telemarketing campaigns, including call scripts, lead tracking, and performance.
VoIP
Implement Voice over Internet Protocol for cost-effective and flexible communication solutions.
Pricing
Spoke Phone pricing
Starting price
$99.00 Per-Month
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Spoke Phone alternatives
Compare Spoke Phone with other Telephony Software tools that buyers often evaluate.
Ooma Office by Ooma
Ooma Office is a business VoIP option for teams that need phone service, video meetings, desktop apps, and mobile access without a heavy admin setup. Check number porting, support,...
EZ Texting by CallFire
EZ Texting is a business SMS platform from CallFire that lets you send bulk messages, manage two-way conversations, and schedule campaigns from a single dashboard. It is used by sm...
Asterisk by Sangoma
Asterisk, offered by Sangoma, is a powerful and highly flexible telephony platform available both as a cloud service and an on-premise solution. It empowers enterprises to build an...
OpenPhone by OpenPhone Technologies
OpenPhone reimagines the business phone as a modern, collaborative tool. It combines powerful calling and messaging features with a built-in, lightweight Customer Relationship Mana...
uContact by Integra CCS
uContact is a comprehensive Cloud and Omnichannel contact center solution designed to unify all customer communication channels into a single, intuitive interface. It integrates vo...
MyOperator by MyOperator
MyOperator stands as a pioneering cloud-based call management system, specifically designed to streamline and enhance customer communication for modern businesses. It offers a comp...
OnRelay by OnRelay
OnRelay offers a unique mobile business phone system that delivers virtual PBX features using standard wireless carrier calls and native smartphone Wi-Fi calling, not a proprietary...
Software reviews
Spoke Phone software reviews
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FAQ
Spoke Phone FAQs
Spoke Phone is a flexible communication platform built for unique customer journeys, positioning itself as an alternative when mainstream tools like Zoom or Microsoft Teams don't fully meet business needs. It provides control over every conversation on any device, anywhere, anytime. A key strength is its ability to surface relevant customer context and information to any employee, not just the support team. It serves as a modern PBX replacement fully integrated into the Twilio ecosystem, specifically with Twilio Flex for contact centers.
Spoke Phone is designed for customer-centric businesses, particularly in sales, support, and field service, where contextual communication is critical. It is ideal for companies already using or considering Twilio who want a flexible, programmable phone system that deeply integrates customer data into every call.
Spoke Phone pricing is listed from $99.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
Spoke Phone is listed in Telephony Software.
Spoke Phone is listed with Spoke Network as the vendor.
Buyers often compare Spoke Phone with other Telephony Software tools such as Textedly, Ooma Office, EZ Texting, Asterisk. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Spoke Phone.
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