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Telephony Software
OpenPhone reviews and summary
OpenPhone reimagines the business phone as a modern, collaborative tool. It combines powerful calling and messaging features with a built-in, lightweight Customer Relationship Management system. A key innovation is the ability for teams to share phone numbers and manage conversations collaboratively, similar to a shared inbox. Accessible via web browser, iOS, and Android apps, OpenPhone is designed to work seamlessly for both individuals and teams, centralizing business communications and simplifying customer interaction management in a user-friendly interface. This software is designed for startups, small businesses, remote teams, and freelancers who want a simple yet powerful modern phone system. It is particularly appealing to sales, support, and...
Best for
This software is designed for startups, small businesses, remote teams, and freelancers who want a simple yet powerful modern phone system. It is particularly appealing to sales, support, and client-facing teams that need to share responsibility for phone numbers and customer conversations efficiently.
Starting price
$10.00 Per-Month
Category
Telephony Software
Vendor
OpenPhone Technologies
Key takeaways
Our verdict
OpenPhone successfully modernizes the business phone with a strong focus on collaboration and simplicity. The shared number/inbox model is intuitive and powerful for teams. By integrating basic CRM functionality, it goes beyond mere dialing to support customer relationship management, making it an excellent and forward-thinking choice for modern, collaborative businesses.
Quick facts
OpenPhone at a glance
Overall rating
4.9/5
Reviews
32
Starting price
$10.00 Per-Month
Vendor
OpenPhone Technologies
Founded
2018
Location
United States
Category
Telephony Software
Ratings
OpenPhone ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
OpenPhone pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- High aggregate rating with meaningful review volume.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses OpenPhone?
This software is designed for startups, small businesses, remote teams, and freelancers who want a simple yet powerful modern phone system. It is particularly appealing to sales, support, and client-facing teams that need to share responsibility for phone numbers and customer conversations efficiently.
Feature research
OpenPhone features
These are common features buyers compare in Telephony Software. Product-specific availability should be confirmed with the vendor.
Automated Dialing
An automated telephony system that initiates outgoing calls.
Contact Center Administration
Comprehensive oversight of all telephony operations including recording and transferring.
Live Call Monitoring
Observe live calls in real-time to facilitate agent training and performance evaluation.
Centralized Contact Database
A searchable database for organizing contact details, addresses, and social profiles.
IVR & Voice Response
Process touch-tone and vocal inputs to deliver automated, relevant voice responses.
Predictive Dialing System
An automated system that dials multiple contacts simultaneously and routes answered calls to agents.
Reports & Analytics
Analyze and visualize essential performance metrics and data trends.
Telemarketing Management
Manage and optimize telemarketing campaigns, including call scripts, lead tracking, and performance.
VoIP
Implement Voice over Internet Protocol for cost-effective and flexible communication solutions.
Pricing
OpenPhone pricing
Starting price
$10.00 Per-Month
Visit Website
Pricing model: Flat Rate
Pricing can change. Confirm current plans and terms with the vendor.
Compare
OpenPhone alternatives
Compare OpenPhone with other Telephony Software tools that buyers often evaluate.
Ooma Office by Ooma
Ooma Office is a business VoIP option for teams that need phone service, video meetings, desktop apps, and mobile access without a heavy admin setup. Check number porting, support,...
EZ Texting by CallFire
EZ Texting is a business SMS platform from CallFire that lets you send bulk messages, manage two-way conversations, and schedule campaigns from a single dashboard. It is used by sm...
Spoke Phone by Spoke Network
Spoke Phone is a flexible communication platform built for unique customer journeys, positioning itself as an alternative when mainstream tools like Zoom or Microsoft Teams don't f...
Asterisk by Sangoma
Asterisk, offered by Sangoma, is a powerful and highly flexible telephony platform available both as a cloud service and an on-premise solution. It empowers enterprises to build an...
uContact by Integra CCS
uContact is a comprehensive Cloud and Omnichannel contact center solution designed to unify all customer communication channels into a single, intuitive interface. It integrates vo...
MyOperator by MyOperator
MyOperator stands as a pioneering cloud-based call management system, specifically designed to streamline and enhance customer communication for modern businesses. It offers a comp...
OnRelay by OnRelay
OnRelay offers a unique mobile business phone system that delivers virtual PBX features using standard wireless carrier calls and native smartphone Wi-Fi calling, not a proprietary...
Software reviews
OpenPhone software reviews
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FAQ
OpenPhone FAQs
OpenPhone reimagines the business phone as a modern, collaborative tool. It combines powerful calling and messaging features with a built-in, lightweight Customer Relationship Management system. A key innovation is the ability for teams to share phone numbers and manage conversations collaboratively, similar to a shared inbox. Accessible via web browser, iOS, and Android apps, OpenPhone is designed to work seamlessly for both individuals and teams, centralizing business communications and simplifying customer interaction management in a user-friendly interface.
This software is designed for startups, small businesses, remote teams, and freelancers who want a simple yet powerful modern phone system. It is particularly appealing to sales, support, and client-facing teams that need to share responsibility for phone numbers and customer conversations efficiently.
OpenPhone pricing is listed from $10.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
OpenPhone is listed in Telephony Software.
OpenPhone is listed with OpenPhone Technologies as the vendor.
Buyers often compare OpenPhone with other Telephony Software tools such as Textedly, Ooma Office, EZ Texting, Spoke Phone. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for OpenPhone.
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