Compare 111 Telephony Software products, review ratings, and use this guide to understand common features, pricing considerations, and buyer fit. Telephony Software is about replacing guesswork with reliable software workflows. Buyers usually care about speed, consistency, and ownership, not just a long list of capabilities. Compare candidates on practical outcomes: how people hand off work, how fast new users get started, and whether reporting explains what changed and why. If your team loses context in chat and files, this category is where you can restore the next action in each workflow.
Browse ranked software in this category. Use filters and sorting to narrow the list by rating, recency, views, or available profile signals.
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111 software options
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Add SoftwareThese are common capabilities buyers compare in this category. Confirm product-specific availability with each vendor.
An automated telephony system that initiates outgoing calls.
Comprehensive oversight of all telephony operations including recording and transferring.
Observe live calls in real-time to facilitate agent training and performance evaluation.
A searchable database for organizing contact details, addresses, and social profiles.
Process touch-tone and vocal inputs to deliver automated, relevant voice responses.
An automated system that dials multiple contacts simultaneously and routes answered calls to agents.
Analyze and visualize essential performance metrics and data trends.
Manage and optimize telemarketing campaigns, including call scripts, lead tracking, and performance.
Implement Voice over Internet Protocol for cost-effective and flexible communication solutions.
This category is useful when teams need dependable routines and fewer context breaks during execution.
Focus on fewer manual handoffs, clearer ownership, and status signals that explain where work is and who is responsible.
Run two or three real scenarios from your team and score only the tools that reduce friction in those scenarios.
Confirm implementation steps, stakeholder responsibilities, training needs, and success measures before committing to a product.
Pricing can vary by product tier, usage volume, user count, deployment, and support requirements. Confirm current plans and contract terms with each vendor before choosing.
Start with highly ranked software in this category, then open each profile to compare ratings, pricing, and vendor details.
Textedly
Textedly
4.6/5 · 328 reviews and ratings
Ooma Office
Ooma
4.5/5 · 148 reviews and ratings
EZ Texting
CallFire
4.3/5 · 124 reviews and ratings
Spoke Phone
Spoke Network
4.7/5 · 43 reviews and ratings
Asterisk
Sangoma
4.4/5 · 37 reviews and ratings
OpenPhone
OpenPhone Technologies
4.9/5 · 32 reviews and ratings
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