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Call Tracking Software
Novocall reviews and summary
Novocall is a call tracking and attribution platform that helps businesses link inbound phone leads directly to their originating marketing campaigns. It provides real-time data tracking and analytics, offering visibility into the customer journey across multiple channels. This enables marketers to optimize campaigns for higher conversions by understanding what drives phone calls. The platform emphasizes easy setup and seamless integration with existing CRM systems, making it a practical addition to the marketing tech stack for over 2,000 companies globally. Novocall is designed for marketers and business owners who run multi-channel campaigns and need to accurately attribute phone leads to specific marketing efforts. It is suitable for companies of...
Best for
Novocall is designed for marketers and business owners who run multi-channel campaigns and need to accurately attribute phone leads to specific marketing efforts. It is suitable for companies of various sizes that value real-time analytics and seek to integrate call tracking seamlessly with their current CRM workflow.
Starting price
$39.00 Per-Month
Category
Call Tracking Software
Vendor
Novocall
Key takeaways
Our verdict
Novocall is a focused and effective solution for marketing attribution. Its strength lies in simplifying the connection between phone calls and campaigns, providing clear, actionable data that helps businesses optimize their marketing spend and improve conversion rates from inbound calls.
Quick facts
Novocall at a glance
Overall rating
4.8/5
Reviews
109
Starting price
$39.00 Per-Month
Vendor
Novocall
Founded
2017
Location
Singapore
Category
Call Tracking Software
Ratings
Novocall ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Novocall pros and cons
Potential strengths
- Multi-channel attribution clearly connects inbound phone calls back to specific marketing campaigns
- Real-time tracking and analytics provide immediate visibility into call performance and conversion data
- CRM integration helps keep call data flowing directly into existing sales workflows without manual entry
Points to verify
- Confirm that Novocall supports the specific ad platforms and channels your team uses for campaign attribution
- Review whether the multi-channel attribution model captures the full customer journey length you need to measure
- Check that CRM integration covers your specific platform before committing to setup
Buyer fit
Who uses Novocall?
Novocall is designed for marketers and business owners who run multi-channel campaigns and need to accurately attribute phone leads to specific marketing efforts. It is suitable for companies of various sizes that value real-time analytics and seek to integrate call tracking seamlessly with their current CRM workflow.
Feature research
Novocall features
These are common features buyers compare in Call Tracking Software. Product-specific availability should be confirmed with the vendor.
Call Recording
Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.
Call Routing
Helps buyers judge whether call routing fits the way their team handles call tracking work.
Call Tracking Metrics
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Caller ID
Helps buyers judge whether caller ID fits the way their team handles call tracking work.
Conversion Tracking
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
CRM
Shows how well the product can connect with existing systems and reduce duplicate data entry.
IVR / Voice Recognition
Helps buyers judge whether IVR or voice recognition fits the way their team handles call tracking work.
Keyword Tracking
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Pricing
Novocall pricing
Starting price
$39.00 Per-Month
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Novocall alternatives
Compare Novocall with other Call Tracking Software tools that buyers often evaluate.
Five9 by Five9
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CallSource by CallSource
CallSource helps marketing teams connect phone calls back to ads, campaigns, keywords, and content. It is worth testing if phone leads drive revenue and you need clearer attributio...
CallRail by CallRail
CallRail helps teams connect inbound calls and leads to the marketing that drove them. It is worth evaluating if phone calls matter to revenue and campaign reporting still leaves t...
Groove by Groove.co
Groove is a Salesforce-native sales engagement layer that automates repetitive rep tasks and aligns AEs, SDRs, and CSMs around a shared pipeline without replacing the CRM that alre...
JustCall by JustCall
Cloud phone system that plugs into your CRM so sales and support teams get caller history, click-to-dial, and SMS tools without switching screens. Built for teams that live in Sale...
Convirza by Convirza
Convirza is an enterprise call tracking and optimization platform that combines traditional call attribution with advanced conversation analysis. Utilizing speech recognition and s...
800.com by 800.com
800.com provides a straightforward service for obtaining a toll-free number equipped with call tracking and analysis capabilities. The platform focuses on the essential function of...
Software reviews
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FAQ
Novocall FAQs
Novocall helps businesses track inbound phone calls and attribute them to the marketing campaigns that generated them, giving visibility into which channels drive phone leads.
Novocall uses dynamic number insertion and multi-channel tracking to match inbound calls with their originating sources, including paid ads, organic search, and social media.
Yes, Novocall integrates with popular CRM systems so call data flows directly into your existing sales and marketing workflows without manual re-entry.
Novocall offers real-time data tracking and analytics showing call volumes, campaign performance breakdowns, and conversion data to help optimize marketing spend.
Novocall is cloud-based with mobile apps for Android and iPhone. It is designed for easy setup without requiring complex hardware or telephony equipment.
Novocall provides email help desk, phone support, chat, 24/7 live representative, a knowledgebase, and a FAQ forum. Training includes live online sessions, webinars, and documentation.
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