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Call Tracking Software
800.com reviews and summary
800.com provides a straightforward service for obtaining a toll-free number equipped with call tracking and analysis capabilities. The platform focuses on the essential function of allowing businesses to establish a professional toll-free presence while gaining insights into who is calling and why. By tracking and analyzing these calls, businesses can gather data to inform marketing strategies and customer service improvements. It is a no-frills solution centered on the core benefits of a memorable phone number and basic call analytics. This service is best for small businesses, solopreneurs, or any organization taking its first step into call tracking. It suits those who primarily need a professional toll-free number and basic insights into call vol...
Best for
This service is best for small businesses, solopreneurs, or any organization taking its first step into call tracking. It suits those who primarily need a professional toll-free number and basic insights into call volume and origin, without requiring advanced features or integration with complex marketing stacks.
Starting price
$19.00 Per-Month
Category
Call Tracking Software
Vendor
800.com
Key takeaways
Our verdict
800.com serves its purpose well as a simple, accessible entry point into toll-free numbers and call tracking. For businesses with basic needs, it offers a quick and easy way to appear more professional and gain minimal call analytics without complexity or significant investment.
Quick facts
800.com at a glance
Overall rating
4.7/5
Reviews
66
Starting price
$19.00 Per-Month
Vendor
800.com
Location
United States
Category
Call Tracking Software
Ratings
800.com ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
800.com pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- High aggregate rating with meaningful review volume.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses 800.com?
This service is best for small businesses, solopreneurs, or any organization taking its first step into call tracking. It suits those who primarily need a professional toll-free number and basic insights into call volume and origin, without requiring advanced features or integration with complex marketing stacks.
Feature research
800.com features
These are common features buyers compare in Call Tracking Software. Product-specific availability should be confirmed with the vendor.
Call Recording
Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.
Call Routing
Helps buyers judge whether call routing fits the way their team handles call tracking work.
Call Tracking Metrics
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Caller ID
Helps buyers judge whether caller ID fits the way their team handles call tracking work.
Conversion Tracking
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
CRM
Shows how well the product can connect with existing systems and reduce duplicate data entry.
IVR / Voice Recognition
Helps buyers judge whether IVR or voice recognition fits the way their team handles call tracking work.
Keyword Tracking
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Pricing
800.com pricing
Starting price
$19.00 Per-Month
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
800.com alternatives
Compare 800.com with other Call Tracking Software tools that buyers often evaluate.
Five9 by Five9
Five9 is aimed at service teams that need a cloud contact center for phone, web, chat, and other customer interactions, with AI automation and live agent assistance in the same buy...
CallSource by CallSource
CallSource helps marketing teams connect phone calls back to ads, campaigns, keywords, and content. It is worth testing if phone leads drive revenue and you need clearer attributio...
CallRail by CallRail
CallRail helps teams connect inbound calls and leads to the marketing that drove them. It is worth evaluating if phone calls matter to revenue and campaign reporting still leaves t...
Groove by Groove.co
Groove is a Salesforce-native sales engagement layer that automates repetitive rep tasks and aligns AEs, SDRs, and CSMs around a shared pipeline without replacing the CRM that alre...
Novocall by Novocall
Novocall connects inbound phone calls to the marketing campaigns that drove them, so you know which channels are actually working. It tracks the customer journey across channels an...
JustCall by JustCall
Cloud phone system that plugs into your CRM so sales and support teams get caller history, click-to-dial, and SMS tools without switching screens. Built for teams that live in Sale...
Convirza by Convirza
Convirza is an enterprise call tracking and optimization platform that combines traditional call attribution with advanced conversation analysis. Utilizing speech recognition and s...
Software reviews
800.com software reviews
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FAQ
800.com FAQs
800.com provides a straightforward service for obtaining a toll-free number equipped with call tracking and analysis capabilities. The platform focuses on the essential function of allowing businesses to establish a professional toll-free presence while gaining insights into who is calling and why. By tracking and analyzing these calls, businesses can gather data to inform marketing strategies and customer service improvements. It is a no-frills solution centered on the core benefits of a memorable phone number and basic call analytics.
This service is best for small businesses, solopreneurs, or any organization taking its first step into call tracking. It suits those who primarily need a professional toll-free number and basic insights into call volume and origin, without requiring advanced features or integration with complex marketing stacks.
800.com pricing is listed from $19.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
800.com is listed in Call Tracking Software.
800.com is listed with 800.com as the vendor.
Buyers often compare 800.com with other Call Tracking Software tools such as Dialpad, Five9, CallSource, CallRail. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for 800.com.
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