Ricochet360 Overview

Ricochet360

By Ricochet360

5★★★★★(55 Ratings)Write review

What is Ricochet360?

Ricochet360 is an all-in-one sales acceleration platform that combines an auto dialer, a full-featured CRM/lead management system, and marketing automation tools. It is engineered to automate up to 95% of a sales agent's daily workflow, creating predictable revenue streams. The platform enables lightning-fast lead connection (calls in under one second) and automatically nurtures prospects throughout the sales funnel with targeted emails, texts, and tasks. It supports both inbound and outbound strategies, providing a unified workspace for sales teams.

Who it's for:

Ricochet360 is designed for sales teams, inside sales reps, and lead generation specialists looking for a competitive edge through extreme automation. It is ideal for organizations focused on outbound prospecting or blended contact centers that want to streamline their entire sales process from first contact to close.

Our verdict:

Ricochet360 is a powerful and comprehensive sales automation platform that effectively integrates dialing, CRM, and marketing, making it a top choice for sales teams determined to maximize efficiency, increase touchpoints, and drive predictable revenue growth.

Ricochet360 Details

Ricochet360 Platforms supported

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

On-Premise Linux

On-Premise Windows

Ricochet360 Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

Ricochet360 Training options

Documentation

In-Person

Live Online

Videos

Webinars

Ricochet360 Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Ricochet360 Features

Most valued Ricochet360 features by users

Agent Interface

Auto-Dialer

Automated Routing

Chatbot

Collaboration Tools

Computer Telephony Integration

IVR / Voice Recognition

Quality Management

Queue Management

Reporting/Analytics

Workforce Management

AI/Machine Learning

Alerts/Notifications

Customizable Scoring

Data Enrichment

Demographic / Firmographic Data

Lead Distribution

Lead Qualification

Multiple Scoring Models

Predictive Analytics

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