800.com Overview
What is 800.com?
800.com provides a straightforward service for obtaining a toll-free number equipped with call tracking and analysis capabilities. The platform focuses on the essential function of allowing businesses to establish a professional toll-free presence while gaining insights into who is calling and why. By tracking and analyzing these calls, businesses can gather data to inform marketing strategies and customer service improvements. It is a no-frills solution centered on the core benefits of a memorable phone number and basic call analytics.
Who it's for:
This service is best for small businesses, solopreneurs, or any organization taking its first step into call tracking. It suits those who primarily need a professional toll-free number and basic insights into call volume and origin, without requiring advanced features or integration with complex marketing stacks.
Our verdict:
800.com serves its purpose well as a simple, accessible entry point into toll-free numbers and call tracking. For businesses with basic needs, it offers a quick and easy way to appear more professional and gain minimal call analytics without complexity or significant investment.
800.com Details
800.com Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
On-Premise Linux
On-Premise Windows
800.com Support options
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
800.com Training options
800.com Related Categories
800.com Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
800.com Pricing
Tiered pricing system
800.com Features
Most valued 800.com features by users
CRM
Call Recording
Call Routing
Call Tracking Metrics
Caller ID
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Top 800.com Alternatives & Competitors
CallRail is a marketing-focused platform that provides tools for lead generation, attribution, and communication centralization. It helps businesses understand which marketing efforts drive quality leads and phone calls,... Read More
Convirza is an enterprise call tracking and optimization platform that combines traditional call attribution with advanced conversation analysis. Utilizing speech recognition and sophisticated algorithms, it evaluates le... Read More
Invoca's Active Conversation Intelligence platform is designed to extract value from customer phone conversations. It enables marketing, sales, customer experience, and eCommerce teams to understand and act in real-time ... Read More
LiveVox is a next-generation, cloud-based contact center platform that represents a significant evolution in customer engagement technology. It masterfully integrates omnichannel communications (voice, SMS, email, chat),... Read More
ClickPoint Software is a sales acceleration and lead management tool designed to help teams close more deals in less time. Its core functionality centers on enabling rapid and efficient follow-up with leads through autom... Read More
CallTrackingMetrics is a comprehensive UCaaS (Unified Communications as a Service) platform enhanced with omnichannel conversation intelligence capabilities. It goes beyond traditional call center technology by integrati... Read More
CallSource is a sophisticated call tracking and analytics platform designed to bridge online marketing efforts with offline phone conversions. It uses Dynamic Number Insertion (DNI) to assign unique phone numbers to diff... Read More
WhatConverts is a lead management and call tracking tool built to provide marketing clarity by measuring the effectiveness of various marketing channels. It captures phone calls and directly ties them to the specific mar... Read More
Ricochet360 is an integrated business platform combining a cloud phone system, progressive dialer, CRM, lead management, and marketing automation. This all-in-one approach aims to eliminate the need for multiple disparat... Read More
Callcap, by Marchex, is a call analytics and intelligence platform that provides businesses with deep insight into the performance of their sales goals, marketing strategies, and overall customer experience. It tracks, r... Read More