Dialpad Overview
What is Dialpad?
Dialpad is a modern, cloud-based Unified Communications system that provides telephony, messaging, and meeting capabilities across any device. Its standout feature is native Voice Intelligence, which offers real-time call transcription and post-call summaries with highlighted action items to boost productivity. With deep integrations into popular workplace apps like G Suite, Office 365, Zendesk, and Salesforce, Dialpad ensures seamless workflow syncing and rapid deployment. It is designed to keep distributed teams connected with an intelligent and integrated communication experience.
Who it's for:
Dialpad is ideal for modern, distributed teams and businesses of all sizes that value mobility, AI-powered insights, and deep software integrations. It suits companies using G Suite or Salesforce ecosystems that want a smart UC system to enhance productivity and unify their communications stack.
Our verdict:
Dialpad is a forward-thinking UC platform that successfully integrates AI-powered voice intelligence into everyday communications. Its strong app integrations and device-agnostic design make it an excellent choice for tech-savvy teams seeking to make their conversations more actionable and productive.
Dialpad Details
Dialpad Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
On-Premise Linux
On-Premise Windows
Dialpad Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Dialpad Training options
Documentation
In-Person
Live Online
Videos
Webinars
Dialpad Related Categories
Dialpad Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Dialpad Pricing
Tiered pricing system
Dialpad Features
Most valued Dialpad features by users
CRM
Call Recording
Call Routing
Call Tracking Metrics
Caller ID
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
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