Retreaver Overview
What is Retreaver?
Retreaver is a cloud-based call center solution that specializes in tracking, tagging, and intelligently routing inbound callers to specific agents or departments. It assists agencies, marketers, and brands in analyzing calls, managing caller profiles, dynamically routing calls based on rules, analyzing ROI, tracking conversions, and generating reports. By leveraging real-time page tracking and integrating with powerful CRM databases, Retreaver enables personalized client experiences, aims to reduce average call handling time, and works to increase overall customer satisfaction.
Who it's for:
Call centers, marketing agencies, and brands that need intelligent call routing, detailed analytics, and CRM integration to personalize customer interactions and improve call center efficiency.
Our verdict:
A comprehensive call management solution that effectively combines routing, analytics, and CRM integration to enhance call center operations and customer experience.
Retreaver Details
Retreaver Platforms supported
Cloud, SaaS, Web-Based
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Retreaver Support options
24/7 Live Rep
Chat
Email Help Desk
Knowledgebase
Phone Support
Retreaver Training options
Documentation
In-Person
Live Online
Webinars
Videos
Retreaver Related Categories
Retreaver Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Retreaver Pricing
Tiered pricing system
Retreaver Features
Most valued Retreaver features by users
CRM
Call Recording
Call Routing
Call Tracking Metrics
Caller ID
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
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