CRM Software reviews and software guide

CRM Software overview

Compare 996 CRM Software products, review ratings, and use this guide to understand common features, pricing considerations, and buyer fit. CRM Software helps sales, support, and customer-facing teams manage contacts, interactions, pipeline activity, tasks, and follow-up. Buyers usually compare these products when customer history is split across inboxes, notes, and spreadsheets. Look at how each option handles calendar or reminder system, document storage, and email marketing, because those details determine whether the software fits the way the team already works. During shortlisting, check setup effort, reporting clarity, integrations, permissions, and whether frontline staff can keep records current without extra admin work.

Software options 996
Rated products 399
Average rating 4.5/5
Reviews and ratings 25.7K
Software rankings

Top recommended CRM Software

Browse ranked software in this category. Use filters and sorting to narrow the list by rating, recency, views, or available profile signals.

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996 software options

151

Orax SDI by Orax Solutions

4.6 (10)

Orax SDI is an all-in-one, fully integrated business management system that combines robust Customer Relationship Management (CRM) with Enterprise Resource Planning (ERP) functiona...

152

Simply CRM by Simply Consulting ApS

5 (9)

Simply CRM is an online customer relationship management system designed to be versatile and accessible for all kinds of businesses. It provides core CRM functionality including vi...

153

Whiteboard Mortgage CRM by Whiteboard Technology

5 (9)

Whiteboard Mortgage CRM is a cloud-based solution specifically architected for the mortgage industry, primarily to assist loan officers in managing their daily workflows and busine...

154

SAM by SAM AI

4.9 (9)

SAM (by SAM AI) is a marketing and sales automation platform that provides a suite of tools to execute and analyze campaigns. It includes capabilities for data visualization to tur...

155

WoowUp by WoowUp

4.9 (9)

WoowUp is a customer retention and email marketing platform centered on the principle that knowing your customers is the key to increasing sales. It focuses on helping businesses s...

156

CampaignerCRM by j2 Global

4.4 (10)

CampaignerCRM is a unique sales platform that combines strategic selling software with a collaboration channel and the support of a live VIP assistant. It is designed not just as a...

157

combit CRM by combit

4.7 (9)

combit CRM is a flexible and adaptable Customer Relationship Management system designed to manage a wide range of business relationships and activities. It provides tools for centr...

158

Kapture CRM by Adjetter Media

4.1 (10)

Kapture CRM is an enterprise-grade Cloud CRM platform designed to streamline and unify customer support and sales operations. It provides a robust set of tools for managing the ent...

159

MyBusiness by MyBusiness CRM

5 (8)

MyBusiness CRM is a comprehensive, web-based solution that uniquely combines traditional Customer Relationship Management features with integrated timesheet and project management...

160

SpiceCRM by AAC Services

5 (8)

SpiceCRM, provided by AAC Services, is an open-source Customer Relationship Management solution available in both cloud-hosted and on-premise deployment models. It offers an intuit...

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Feature checklist

Common CRM Software features

These are common capabilities buyers compare in this category. Confirm product-specific availability with each vendor.

Calendar/Reminder System

Helps teams coordinate dates, availability, assignments, and follow-up without moving scheduling work into a separate system.

Document Storage

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

Email Marketing

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Internal Chat Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Lead Generation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Lead Qualification

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Marketing Automation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Mobile Access

Helps buyers evaluate how access, control, and evidence are handled for sensitive or regulated work.

Quotes/Estimates

Connects money-related work with the rest of the crm process so charges, approvals, and records are easier to review.

Segmentation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Social Media Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Task Management

Makes handoffs and approvals easier to follow, especially when several people need to move work from request to resolution.

Selection Criteria

Compare how each product supports your core workflow, setup needs, reporting expectations, and vendor fit before choosing.

Buyer guide

How to choose CRM Software

Compare the features that matter

Review how each vendor handles calendar or reminder system, document storage, and email marketing. Feature names can look similar across products, so ask to see the workflow using your own examples. Pay attention to search, permissions, notifications, and reporting when they affect daily work.

Start with the workflow

Map the work your team needs to control before comparing products. For crm, that usually means the records, handoffs, approvals, and reports tied to manage contacts, interactions, pipeline activity, tasks, and follow-up. A product is easier to judge when those steps are written down first.

Check fit before rollout

Ask what data must be migrated, which integrations are standard, and who can change settings after launch. Smaller teams may prefer a simpler setup. Larger teams should check roles, approvals, audit history, and whether reporting stays consistent across locations or departments.

Ask practical vendor questions

Pricing often depends on users, records, locations, modules, or usage. Confirm what is included before comparing quotes. Ask about onboarding, support response, data export, security controls, contract terms, and limits that could affect your busiest period.

Pricing

CRM Software pricing considerations

Pricing often depends on users, records, locations, modules, or usage. Confirm what is included before comparing quotes. Ask about onboarding, support response, data export, security controls, contract terms, and limits that could affect your busiest period.

Comparison starters

Popular software to compare

Start with highly ranked software in this category, then open each profile to compare ratings, pricing, and vendor details.

FAQs

CRM Software FAQs

CRM Software helps sales, support, and customer-facing teams manage contacts, interactions, pipeline activity, tasks, and follow-up. Buyers usually compare these products when customer history is split across inboxes, notes, and spreadsheets. Look at how each option handles calendar or reminder system, document storage, and email marketing, because those details determine whether the software fits the way the team already works. During shortlisting, check setup effort, reporting clarity, integrations, permissions, and whether frontline staff can keep records current without extra admin work.

This category includes 996 CRM Software products. Use ratings, descriptions, and vendor details to compare options.

Common CRM Software features to compare include Calendar/Reminder System, Document Storage, Email Marketing, Internal Chat Integration, Lead Generation. Confirm product-specific availability with each vendor.

Start with your use case, shortlist products with relevant features, compare rating volume and vendor details, then confirm pricing, support, and implementation needs with each vendor.

Pricing often depends on users, records, locations, modules, or usage. Confirm what is included before comparing quotes. Ask about onboarding, support response, data export, security controls, contract terms, and limits that could affect your busiest period.

Typical buyers are sales, support, and customer-facing teams, especially when customer history is split across inboxes, notes, and spreadsheets. The category is most useful when the team needs clearer ownership, cleaner records, and fewer manual updates.

Start with calendar or reminder system, document storage, and email marketing, then test reporting, permissions, integrations, and setup effort. Ask vendors to walk through your actual workflow so gaps show up before a contract is signed.

Yes. Open a software profile from this category and use the Write a review button to submit a review.
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