OroCRM by Oro

OroCRM software reviews, alternatives, pricing, & feature 2026

4.9/5 from 8 reviews and ratings
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CRM Software

OroCRM reviews and summary

OroCRM is a flexible, open-source Customer Relationship Management platform that provides robust tools for customer management, powerful reporting, and a wide array of necessary CRM features. Built on a modern architecture, it offers high customizability and scalability, allowing businesses to tailor the system to their specific sales, marketing, and service processes. Its open-source nature grants access to the source code for deep customization and integration, while still delivering a comprehensive set of out-of-the-box capabilities for managing leads, opportunities, accounts, and multi-channel customer interactions. This CRM is ideal for small to medium-sized businesses and developers who seek an open-source alternative with enterprise-grade feat...

Best for

This CRM is ideal for small to medium-sized businesses and developers who seek an open-source alternative with enterprise-grade features. It suits organizations that require flexibility, wish to avoid vendor lock-in, and have the technical capability or partners to customize and maintain an open-source application to fit their unique workflows.

Category CRM Software
Vendor Oro
Key takeaways

Our verdict

OroCRM is a formidable player in the open-source CRM market, striking a good balance between powerful, ready-to-use features and extensive customization potential. Its robust toolset and flexibility make it a strong choice for businesses that outgrow simpler CRMs and need a platform they can own and evolve alongside their growth, without the constraints of a closed SaaS product.

Quick facts

OroCRM at a glance

Overall rating 4.9/5
Reviews 8
Vendor Oro
Category CRM Software
Ratings

OroCRM ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.9

/
5

8 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

OroCRM pros and cons

Potential strengths

  • Clear buyer-fit positioning is available in the profile data.

Points to verify

  • Confirm current pricing, contract terms, and included plan details with the vendor.
  • Confirm product-specific availability for category-level features before buying.
  • There are no written reviews for this software yet.
  • Published pricing is not available in this profile data.
Buyer fit

Who uses OroCRM?

This CRM is ideal for small to medium-sized businesses and developers who seek an open-source alternative with enterprise-grade features. It suits organizations that require flexibility, wish to avoid vendor lock-in, and have the technical capability or partners to customize and maintain an open-source application to fit their unique workflows.

Feature research

OroCRM features

These are common features buyers compare in CRM Software. Product-specific availability should be confirmed with the vendor.

Calendar/Reminder System

Helps teams coordinate dates, availability, assignments, and follow-up without moving scheduling work into a separate system.

Document Storage

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

Email Marketing

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Internal Chat Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Lead Generation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Lead Qualification

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Marketing Automation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Mobile Access

Helps buyers evaluate how access, control, and evidence are handled for sensitive or regulated work.

Quotes/Estimates

Connects money-related work with the rest of the crm process so charges, approvals, and records are easier to review.

Segmentation

Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.

Social Media Integration

Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.

Task Management

Makes handoffs and approvals easier to follow, especially when several people need to move work from request to resolution.

Compare

OroCRM alternatives

Compare OroCRM with other CRM Software tools that buyers often evaluate.

Zoho CRM by Zoho

4.3 (5.3K)

Zoho CRM helps teams in crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so decis...

Dynamics 365 by Microsoft

4.3 (4.2K)

Dynamics 365 helps teams in crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so d...

Pipedrive by Pipedrive

4.5 (2.4K)

Pipedrive helps teams in crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so deci...

Nimble by Nimble

4.4 (1.7K)

Nimble helps teams in crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so decisio...

Airtable by Airtable

4.7 (1.2K)

Airtable helps teams in crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, so decis...

mHelpDesk by mHelpDesk

4.3 (798)

mHelpDesk is aimed at teams that need clear helpdesk flow without a steep administration burden. If your support model is mostly people, not software, this platform may be useful f...

Pipeline by Pipeline

4.4 (608)

Pipeline is worth a look for mid-market sales teams that need a clearer view of contacts, deals, tasks, and pipeline movement without turning CRM work into a separate reporting cho...

Act! by Act!

3.7 (662)

Act! is a CRM for small and midsize teams that want flexibility in contact, sales, and campaign workflows. It supports customization-heavy organizations, but you should check learn...

Software reviews

OroCRM software reviews

No software reviews yet

No software reviews have been submitted for OroCRM yet.

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FAQ

OroCRM FAQs

OroCRM is a flexible, open-source Customer Relationship Management platform that provides robust tools for customer management, powerful reporting, and a wide array of necessary CRM features. Built on a modern architecture, it offers high customizability and scalability, allowing businesses to tailor the system to their specific sales, marketing, and service processes. Its open-source nature grants access to the source code for deep customization and integration, while still delivering a comprehensive set of out-of-the-box capabilities for managing leads, opportunities, accounts, and multi-channel customer interactions.

This CRM is ideal for small to medium-sized businesses and developers who seek an open-source alternative with enterprise-grade features. It suits organizations that require flexibility, wish to avoid vendor lock-in, and have the technical capability or partners to customize and maintain an open-source application to fit their unique workflows.

OroCRM is listed in CRM Software.

OroCRM is listed with Oro as the vendor.

Buyers often compare OroCRM with other CRM Software tools such as Zoho CRM, Dynamics 365, Pipedrive, Nimble. Review ratings, pricing, and fit before choosing.

Yes. Use the Write a review button on this page to submit a software review for OroCRM.
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