Veriva Overview
What is Veriva?
Veriva is a cloud-based PBX system that incorporates robust call center functionalities, including call recording, comprehensive dashboard analytics, and detailed agent performance monitoring. It is designed to provide businesses with the tools needed to manage, analyze, and optimize customer contact operations effectively.
Who it's for:
This solution is targeted at contact centers, customer support teams, and sales departments that require detailed insights into call operations and agent productivity. It is ideal for managers who need data to drive coaching, improve customer service, and enhance operational efficiency.
Our verdict:
Veriva is a strong hybrid solution that effectively blends standard PBX features with dedicated call center analytics and monitoring tools, making it a compelling choice for businesses that operate formal contact or support centers.
Top Veriva Alternatives & Competitors
Voxloud distinguishes itself as the cloud phone system that promises to be up and running in just 59 seconds. Designed to help companies achieve a professional image from the first customer contact, it requires no activa... Read More
VitalPBX is a fully featured, software-based Unified Communications system that serves as a comprehensive platform for call centers, multi-tenant PBX solutions, and enterprise communications. It supports remote work and ... Read More
HoduPBX, from HoduSoft, is a highly customizable IP PBX software solution designed for global businesses. It is built with a focus on extreme per-client customization, offering an unsurpassed set of features, extraordina... Read More
smartiCloud, from Promelit Communication Systems, is a PBX-as-a-Service (PBXaas) solution built on Ericsson-LG PBX software and hosted in a secure Italian data center. It is designed to provide enterprises with the exact... Read More
OnSIP offers a full-featured VoIP phone system that delivers all the capabilities of a traditional business phone system and much more. It includes a free softphone, video chat, video conferencing, auto attendants, voice... Read More
PortaSwitch by PortaOne is not an end-user service but a powerful, integrated softswitch and billing platform for service providers. It enables VoIP, OTT, and telecom companies to configure, launch, and monetize a wide a... Read More
HotTelecom is an affordable and hassle-free provider of Voice-over-Internet-Protocol (VoIP) services. It boasts a vast inventory of over 6000 virtual phone numbers across 100 countries, including local, mobile, toll-free... Read More
SureTel presents a disruptive, usage-based pricing model for business telephony, challenging traditional per-seat or per-phone billing. Instead of charging for each phone line, it bills only for active simultaneous calls... Read More
AirePBX, offered by AireSpring, is a comprehensive, cloud-based phone system designed to meet the communication needs of businesses of all sizes. It provides a robust suite of features essential for modern business opera... Read More
Yay.com (by YayYay) is a unified communications platform that seamlessly integrates a cloud business phone system with high-performance team messaging. Its VoIP phone service provides a full suite of telephony features i... Read More