tawk.to Overview
What is tawk.to?
tawk.to is a completely free live chat software that provides essential tools for businesses to connect with customers in real-time via their website or a dedicated mobile app. It allows for seamless communication, ensuring teams can respond whether at a desk or on the go. The platform includes practical features like chat history for continuity in conversations and basic performance analytics to monitor response times and agent activity. By offering a robust set of core features at zero cost, tawk.to has become a popular choice for businesses looking to implement live chat without any financial investment.
Who it's for:
tawk.to is ideal for small businesses, startups, freelancers, and non-profits with limited budgets that need a reliable, feature-complete live chat system to engage customers and provide support at no cost.
Our verdict:
Our verdict is that tawk.to is an unbeatable value proposition, providing a fully-functional and scalable live chat solution for free, which makes it an excellent starting point for any business wanting to add chat to their site.
tawk.to Details
tawk.to Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
On-Premise Linux
On-Premise Windows
tawk.to Support options
24/7 Live Rep
Chat
Email Help Desk
Knowledgebase
Phone Support
tawk.to Training options
Documentation
Live Online
Videos
Webinars
In-Person
tawk.to Related Categories
tawk.to Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
tawk.to Pricing
Tiered pricing system
tawk.to Features
Most valued tawk.to features by users
Canned Responses
Customizable Branding
Geotargeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integrations
Transfers/Routing
Website Visitor Tracking
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