Sumac Overview
What is Sumac?
Sumac is a flexible and comprehensive CRM (Customer Relationship Management) platform built specifically for nonprofit organizations. Its core philosophy is to allow nonprofits to manage their entire operation—donors, volunteers, members, clients, grants—from a single database. Organizations can start with the base CRM and then choose from a suite of add-on modules (like Memberships, Case Management, Grant Management) to create a solution perfectly tailored to their exact needs. Additional features include tools for creating donation webpages, built-in email marketing, and integration with accounting software. For unique requirements, Sumac offers a customizable add-on that can be configured to meet specific program management needs.
Who it's for:
Sumac is designed for a wide range of nonprofit organizations, charities, foundations, and associations. It is particularly well-suited for nonprofits that manage diverse programs (e.g., social services, advocacy, membership groups) and need a highly adaptable system that can grow and change with their unique operational models.
Our verdict:
Our verdict is that Sumac's modular and customizable approach is a significant strength for the diverse nonprofit sector. By allowing organizations to build their own tailored solution, it provides the flexibility needed to manage complex relationships and programs, making it a powerful and adaptable tool for mission-driven work.
Sumac Details
Sumac Platforms supported
Cloud, SaaS, Web-Based
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
On-Premise Linux
On-Premise Windows
Desktop Chromebook
Mobile iPhone
Sumac Support options
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Sumac Training options
Videos
Documentation
In-Person
Live Online
Webinars
Sumac Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Sumac Pricing
Tiered pricing system
Sumac Features
Most valued Sumac features by users
Activity Dashboard
Alerts/Notifications
Appointment Scheduling
Call Logging
Commenting/Notes
Customizable Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Reporting/Analytics
Sales Pipeline Management
Task Management
Third Party Integrations
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