Groove Overview
What is Groove?
Groove is a sales engagement platform specifically designed for enterprises that use Salesforce, focusing on ease of use, administration, and cross-team collaboration. It automates non-sales activities for both pre- and post-sales representatives, allowing them to dedicate more time to building relationships and generating revenue. Trusted by over 70,000 sales professionals at leading companies, Groove is built to meet the needs of full-cycle sellers, facilitating efficiency and alignment within complex sales organizations deeply integrated with Salesforce.
Who it's for:
Groove is built for enterprise sales teams, including AEs, SDRs, and CSMs, that operate on the Salesforce CRM. It is ideal for large, fast-growing companies that need a specialized engagement layer to automate workflows, improve collaboration, and increase rep productivity within their existing Salesforce environment.
Our verdict:
Groove is a highly effective and Salesforce-native sales engagement platform for the enterprise. Its deep specialization in automating tasks for Salesforce users makes it a top-tier choice for large sales organizations seeking to maximize the productivity of their existing CRM investment and sales force.
Groove Details
Groove Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Desktop Chromebook
Desktop Linux
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Groove Support options
Chat
Email Help Desk
Knowledgebase
Groove Training options
Documentation
In-Person
Live Online
Videos
Webinars
Groove Related Categories
Groove Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Groove Features
Most valued Groove features by users
CRM
Call Recording
Call Routing
Call Tracking Metrics
Caller ID
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Automatic Call Distribution
Call Monitoring
Call Scripting
Call Transfer
Campaign Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Reporting/Analytics
Alerts/Notifications
Client/Property Matching
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