SmartServ Overview
What is SmartServ?
SmartServ is an end-to-end field service management platform that covers the complete customer journey, from the initial service call to final payment collection. It provides a suite of tools including caller ID tracking, intelligent scheduling and dispatching, real-time technician tracking, professional quote and invoice generation, and integrated payment processing. A standout feature is its commitment to 24/7 customer support, designed to prevent lost revenue and assist users at any time. The company also promotes its software as cost-effective, claiming it pays for itself through industry-low credit card processing fees.
Who it's for:
SmartServ is aimed at service business owners across various trades who prioritize reducing administrative overhead and ensuring no customer call or field job is mismanaged. It is well-suited for businesses that value high-touch, around-the-clock support and seek to optimize their payment collection process.
Our verdict:
Our verdict is that SmartServ is a robust, full-cycle field service solution distinguished by its exceptional 24/7 support and integrated payment economics. Its comprehensive feature set from lead to payment makes it a reliable choice for businesses focused on customer service excellence and operational continuity.
SmartServ Details
SmartServ Platforms supported
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPad
Mobile iPhone
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
On-Premise Linux
On-Premise Windows
SmartServ Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
SmartServ Training options
Documentation
In-Person
Live Online
Videos
Webinars
SmartServ Related Categories
SmartServ Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
SmartServ Features
Most valued SmartServ features by users
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Availability Management
Booking Management
Calendar Management
Calendar Sync
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Mobile Access
Multi-Location
Real-time Scheduling
Real-time Updates
Reminders
Reporting & Statistics
Resource Scheduling
Room Booking
Self Service Portal
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