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VoIP Software
Zoiper reviews and summary
Zoiper is a softphone application and platform that enables businesses of all sizes to make and receive audio and video calls directly from computers, smartphones, or tablets using an internet connection (VoIP). It acts as a software-based replacement for traditional desk phones, connecting to a company's existing IP-PBX, VoIP service provider, or SIP trunk. Beyond basic calling, Zoiper typically offers a range of functionalities such as contact management, call history, voicemail integration, presence indicators, and support for multiple accounts. Its cross-platform availability (Windows, macOS, Linux, iOS, Android) ensures users can have a consistent communication exper... Zoiper is designed for businesses, freelancers, and remote workers who utili...
Best for
Zoiper is designed for businesses, freelancers, and remote workers who utilize Voice over IP (VoIP) telephony systems. It is suitable for employees who need a reliable and feature-rich softphone to integrate with their company's business phone system, as well as for individuals using consumer VoIP services, offering a professional calling interface on their preferred device.
Starting price
$4.99 One-Time
Category
VoIP Software
Vendor
ZoiPer
Key takeaways
Our verdict
Our verdict is that Zoiper is a robust and versatile softphone client that successfully brings enterprise-grade telephony features to the desktop and mobile device. Its wide platform support and compatibility with many VoIP providers make it a flexible choice. For organizations or individuals looking to centralize their VoIP communications into a single, reliable application, Zoiper is a strong and proven contender in the softphone market.
Quick facts
Zoiper at a glance
Overall rating
4.4/5
Reviews
88
Starting price
$4.99 One-Time
Vendor
ZoiPer
Founded
2003
Location
Bulgaria
Category
VoIP Software
Ratings
Zoiper ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Zoiper pros and cons
Potential strengths
- Broad platform coverage across desktop and mobile operating systems means users can have a consistent communication experience on nearly any device.
- Works with a wide range of SIP-based VoIP providers and PBX systems, so you are not locked into a single vendor ecosystem.
- Lightweight softphone approach removes the need for physical desk phone hardware, reducing equipment costs and simplifying deployment.
Points to verify
- Confirm that Zoiper is compatible with your specific VoIP provider or PBX system before rolling it out to your team.
- Test call quality across your network conditions, since softphone performance depends heavily on internet connection stability and bandwidth.
- Check whether the features your team relies on, such as call recording or voicemail integration, are supported in the version you plan to deploy.
Buyer fit
Who uses Zoiper?
Zoiper is designed for businesses, freelancers, and remote workers who utilize Voice over IP (VoIP) telephony systems. It is suitable for employees who need a reliable and feature-rich softphone to integrate with their company's business phone system, as well as for individuals using consumer VoIP services, offering a professional calling interface on their preferred device.
Feature research
Zoiper features
These are common features buyers compare in VoIP Software. Product-specific availability should be confirmed with the vendor.
User Access Management
Control user entry and feature availability through role-based permissions and secure credentials.
Audio Call Recording
Capture audio from phone interactions to support quality assurance and compliance reviews.
Intelligent Call Routing
Automatically directing voice calls to the appropriate department or agent based on set rules.
Centralized Contact Database
A searchable database for organizing contact details, addresses, and social profiles.
IVR & Voice Response
Process touch-tone and vocal inputs to deliver automated, relevant voice responses.
Digital Voice Communication
Facilitates the digital transfer of vocal and other forms of information.
Virtual SIP Connectivity
Enables high-quality voice-over-IP connectivity for internet-based call management.
Integrated Communication Platform
Integrates and unifies various communication tools into a singular platform to improve business interaction and teamwork.
Voicemail to Text Conversion
Converts spoken voicemail messages into written text, delivered via email.
Pricing
Zoiper pricing
Starting price
$4.99 One-Time
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Zoiper alternatives
Compare Zoiper with other VoIP Software tools that buyers often evaluate.
RingCentral MVP by RingCentral
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BlueJeans by Verizon
BlueJeans is a meetings platform for teams that need video, audio, and web conferencing across desktops, mobile devices, and room systems. It is worth comparing if join speed and h...
VoIP.ms by VoIP.ms
VoIP.ms is a BYOD VoIP provider for buyers who want more control over calling setup, local numbers, outbound calling, and business or residential phone service.
Grasshopper by GoTo
Grasshopper gives small businesses a business phone number and call handling without a full office phone system. It is most useful when owners need client calls and texts separated...
Google Voice by Google
Google Voice gives individuals and very small teams a simpler way to handle calls, texts, voicemail, forwarding, number assignments, and ring groups. It is a good shortlist candida...
Vonage Business Communications by Vonage
Vonage Business Communications is a cloud phone option for teams moving calls and collaboration off legacy phone systems. It is worth shortlisting when quick setup and month-to-mon...
Google Hangouts by Google
Google Hangouts is listed as a web conferencing and messaging tool for chats, voice or video calls, and group conversations. Buyers should confirm current Google Chat and Meet over...
Software reviews
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FAQ
Zoiper FAQs
Zoiper is available on Windows, macOS, Linux, iOS, and Android. This broad platform support makes it a flexible choice for teams with diverse device preferences.
Zoiper is designed to work with SIP-based VoIP providers and PBX systems. You should verify compatibility with your specific provider or on-premise system before deploying across your team.
Yes, Zoiper supports both audio and video calls. The video call quality will depend on your network conditions and the capabilities of the devices being used.
Zoiper supports multiple SIP accounts, allowing users to manage several lines or numbers from a single application. This can be useful for professionals who need to separate business and personal lines.
Zoiper provides support through email help desk and chat. Documentation is also available for self-service troubleshooting.
Zoiper can scale from individual users to large organizations. Its cross-platform support and SIP compatibility make it adaptable, but enterprise deployments should test call quality and management features at scale before committing.
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