GoTo Meeting by GoTo
GoTo Meeting helps teams in voip software by giving them one practical place to keep the day-to-day work moving. It is most useful when ownership, handoff points, and deadlines are...
VoIP Software
Grasshopper reviews and summary
Grasshopper, by GoTo, is a virtual phone system designed to help small businesses turn any location into their office. It allows users to get a local, toll-free, or vanity phone number (or port an existing one) to represent their business professionally. Calls can be forwarded to any phone, and the service includes mobile and desktop apps for managing communications via voice or text. Features include real-time missed call/voicemail notifications and voicemail transcription sent via email, backed by a 30-day money-back guarantee. Grasshopper is targeted at small business owners, entrepreneurs, and freelancers who need a simple, mobile-friendly virtual phone line to separate business and personal calls. It is ideal for those who are always on the go b...
Best for
Grasshopper is targeted at small business owners, entrepreneurs, and freelancers who need a simple, mobile-friendly virtual phone line to separate business and personal calls. It is ideal for those who are always on the go but need to maintain a consistent, professional business presence for clients.
Starting price
$26.00 Per-Month
Category
VoIP Software
Vendor
GoTo
Key takeaways
Our verdict
Grasshopper remains a leader in the virtual phone system space for small businesses due to its simplicity, reliability, and strong brand recognition. Its straightforward approach to providing a business number with essential features makes it an easy-to-recommend, low-risk solution for entrepreneurs looking to establish or enhance their professional communication setup.
Quick facts
Grasshopper at a glance
Overall rating
4.4/5
Reviews
313
Starting price
$26.00 Per-Month
Vendor
GoTo
Founded
2003
Location
United States
Category
VoIP Software
Ratings
Grasshopper ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Grasshopper pros and cons
Potential strengths
- Grasshopper is aimed at small businesses, self-employed owners, entrepreneurs, and freelancers that need a simple business phone presence.
- The available details include local, toll-free, vanity, and ported number options for presenting a business line.
- Calls can be forwarded, and users can manage voice and text communication through mobile and desktop apps.
- Voicemail notifications and voicemail transcription may help owners respond when they are away from a desk.
Points to verify
- Confirm whether the phone number options, call forwarding rules, and texting workflow match how your business handles customers.
- Test the mobile and desktop apps with the people who will answer calls every day.
- Check voicemail transcription quality with the types of messages your customers usually leave.
- Make sure support channels and documentation are enough for a small team without dedicated telecom staff.
Buyer fit
Who uses Grasshopper?
Grasshopper is targeted at small business owners, entrepreneurs, and freelancers who need a simple, mobile-friendly virtual phone line to separate business and personal calls. It is ideal for those who are always on the go but need to maintain a consistent, professional business presence for clients.
Feature research
Grasshopper features
These are common features buyers compare in VoIP Software. Product-specific availability should be confirmed with the vendor.
User Access Management
Control user entry and feature availability through role-based permissions and secure credentials.
Audio Call Recording
Capture audio from phone interactions to support quality assurance and compliance reviews.
Intelligent Call Routing
Automatically directing voice calls to the appropriate department or agent based on set rules.
Centralized Contact Database
A searchable database for organizing contact details, addresses, and social profiles.
IVR & Voice Response
Process touch-tone and vocal inputs to deliver automated, relevant voice responses.
Digital Voice Communication
Facilitates the digital transfer of vocal and other forms of information.
Virtual SIP Connectivity
Enables high-quality voice-over-IP connectivity for internet-based call management.
Integrated Communication Platform
Integrates and unifies various communication tools into a singular platform to improve business interaction and teamwork.
Voicemail to Text Conversion
Converts spoken voicemail messages into written text, delivered via email.
Pricing
Grasshopper pricing
Starting price
$26.00 Per-Month
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Grasshopper alternatives
Compare Grasshopper with other VoIP Software tools that buyers often evaluate.
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Google Hangouts by Google
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FreeConferenceCall.com by CarrierX
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Software reviews
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FAQ
Grasshopper FAQs
Grasshopper is used as a virtual phone system for small businesses that need a business number, call forwarding, and voice or text communication.
Grasshopper is designed for small businesses, self-employed owners, entrepreneurs, and freelancers that want to separate business calls from personal calls.
Yes. The supplied details say buyers can get a local, toll-free, or vanity number, or bring an existing number.
The supplied details list web access, Mac and Windows desktop apps, and mobile support for Android, iPhone, and iPad.
Buyers should test call forwarding, texting, voicemail notifications, transcription, app usability, and whether the setup feels simple for the whole team.
The profile points to small business phone needs rather than complex call center operations, so buyers with heavier routing or queue demands should verify fit carefully.
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