FiveStars by Fivestars Loyalty
FiveStars helps teams in customer experience software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already...
Customer Experience Software
YesInsights reviews and summary
YesInsights is a lightweight, versatile, and integration-friendly customer feedback tool designed for ease of use and rapid deployment. It enables businesses of all sizes to quickly create and embed simple, non-intrusive surveys such as one-click polls (e.g., smiley faces, thumbs up/down) or standard Net Promoter Score (NPS) surveys. The standout feature is its speed and flexibility; surveys can be built in under a minute and embedded across various digital platforms including websites (via a widget), within web apps, or delivered via email through deep integrations with popular marketing and communication tools like Mailchimp, Intercom, and Zapier. This allows companies... Startups, small to medium-sized businesses, marketers, and product managers w...
Best for
Startups, small to medium-sized businesses, marketers, and product managers who need a simple, fast, and affordable way to start collecting quantitative customer feedback without a complex implementation process. It's ideal for those already using integrated platforms like Intercom or Mailchimp.
Starting price
$20.00 Per-Month
Category
Customer Experience Software
Vendor
YesInsights
Key takeaways
Our verdict
YesInsights is an excellent entry-level or supplemental feedback tool that prioritizes simplicity and speed. It's a great choice for businesses looking to quickly gauge customer sentiment with low-friction surveys and integrate feedback collection seamlessly into their existing marketing and communication workflows.
Quick facts
YesInsights at a glance
Overall rating
5/5
Reviews
2
Starting price
$20.00 Per-Month
Vendor
YesInsights
Founded
2
Location
United States
Category
Customer Experience Software
Ratings
YesInsights ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
YesInsights pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses YesInsights?
Startups, small to medium-sized businesses, marketers, and product managers who need a simple, fast, and affordable way to start collecting quantitative customer feedback without a complex implementation process. It's ideal for those already using integrated platforms like Intercom or Mailchimp.
Feature research
YesInsights features
These are common features buyers compare in Customer Experience Software. Product-specific availability should be confirmed with the vendor.
Customer Segmentation
Keeps person or account details tied to the work they affect, instead of leaving context scattered across notes and inboxes.
Dashboard
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Feedback Management
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Knowledge Management
Helps buyers judge whether knowledge management fits the way their team handles customer experience work.
Multi-Channel Data Collection
Helps buyers judge whether multi-channel data collection fits the way their team handles customer experience work.
Negative Feedback Management
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
NPS Survey Structure
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Predictive Analytics
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Reporting/Analytics
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Sentiment Analysis
Helps buyers judge whether sentiment analysis fits the way their team handles customer experience work.
Survey/Poll Management
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Text Analysis
Helps buyers judge whether text analysis fits the way their team handles customer experience work.
Pricing
YesInsights pricing
Starting price
$20.00 Per-Month
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
YesInsights alternatives
Compare YesInsights with other Customer Experience Software tools that buyers often evaluate.
Hotjar by Hotjar
Hotjar helps website and product teams see where users click, scroll, pause, or get stuck through heatmaps, recordings, and feedback polls. It is useful when analytics numbers tell...
Survio by Survio
Survio is an online survey platform for creating surveys, forms, and polls that work across devices. It is worth checking when you need feedback collection without a heavy setup pr...
Swell by Swell CX
Swell helps local businesses use reviews, website conversations, and SMS messaging to bring in prospects and follow up with customers. It is worth checking if reputation and custom...
Qualtrics CustomerXM by Qualtrics
Qualtrics CustomerXM helps customer experience teams collect feedback, monitor journey moments, manage cases, and connect insights to CRM workflows. It is best assessed with real s...
KnowledgeOwl by KnowledgeOwl
KnowledgeOwl is aimed at teams that need a maintainable help center or internal wiki without turning every content update into a technical project.
TapMango by TapMango
TapMango is for businesses that want a digital loyalty program tied to repeat visits, rewards, referrals, SMS, and email outreach. It looks most relevant for retail and local servi...
Bookafy by Bookafy Scheduling
Bookafy is a scheduling option for teams that need branded booking flows for appointments, demos, or services without making the experience feel disconnected.
Software reviews
YesInsights software reviews
No software reviews yet
No software reviews have been submitted for YesInsights yet.
Write the first review
FAQ
YesInsights FAQs
YesInsights is a lightweight, versatile, and integration-friendly customer feedback tool designed for ease of use and rapid deployment. It enables businesses of all sizes to quickly create and embed simple, non-intrusive surveys such as one-click polls (e.g., smiley faces, thumbs up/down) or standard Net Promoter Score (NPS) surveys. The standout feature is its speed and flexibility; surveys can be built in under a minute and embedded across various digital platforms including websites (via a widget), within web apps, or delivered via email through deep integrations with popular marketing and communication tools like Mailchimp, Intercom, and Zapier. This allows companies...
Startups, small to medium-sized businesses, marketers, and product managers who need a simple, fast, and affordable way to start collecting quantitative customer feedback without a complex implementation process. It's ideal for those already using integrated platforms like Intercom or Mailchimp.
YesInsights pricing is listed from $20.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
YesInsights is listed in Customer Experience Software.
YesInsights is listed with YesInsights as the vendor.
Buyers often compare YesInsights with other Customer Experience Software tools such as FiveStars, Hotjar, Survio, Swell. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for YesInsights.
Trust and data
How we build software profiles
Catalog data
Software profiles can include software facts and public catalog information.
User reviews
Software reviews are submitted by users and moderated before publication.
Vendor updates
Claimed vendors can update profile details and respond to reviews.
This profile can include catalog facts, aggregate ratings, submitted software reviews, and vendor profile updates when available.
For Vendors
Manage this software profile
Claim this profile to update pricing, screenshots, features, and respond to reviews.