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Business Phone Systems
Virtual Switchboard reviews and summary
Megacall's Virtual Switchboard is a customized, cloud-based telephony solution that acts as a virtual IP PBX. It enables businesses to connect all their offices, even those in different countries, into a single, unified phone system. The service offers unlimited extensions with no long-term contracts (permanence) and includes a softphone and mobile app, allowing users to manage calls from any device and location. This software is tailored for SMEs and large companies with distributed or multi-location operations. It is ideal for businesses seeking to replace costly traditional PBX hardware with a flexible, scalable cloud solution. Receptionists, office managers, and IT administrators will appreciate the centralized control and the ability to support...
Best for
This software is tailored for SMEs and large companies with distributed or multi-location operations. It is ideal for businesses seeking to replace costly traditional PBX hardware with a flexible, scalable cloud solution. Receptionists, office managers, and IT administrators will appreciate the centralized control and the ability to support a geographically dispersed workforce seamlessly.
Starting price
â¬6.00 Per-Month
Category
Business Phone Systems
Vendor
Phoenix Solutions
Key takeaways
Our verdict
Our verdict is that Megacall's Virtual Switchboard is a powerful and scalable solution for businesses with complex or international telephony needs. Its promise of unlimited extensions and no permanence offers great flexibility. The inclusion of essential tools like a softphone and mobile app makes it a comprehensive package for modern, agile businesses looking to grow.
Quick facts
Virtual Switchboard at a glance
Overall rating
4.8/5
Reviews
5
Starting price
â¬6.00 Per-Month
Vendor
Phoenix Solutions
Founded
2008
Location
Spain
Category
Business Phone Systems
Ratings
Virtual Switchboard ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Virtual Switchboard pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses Virtual Switchboard?
This software is tailored for SMEs and large companies with distributed or multi-location operations. It is ideal for businesses seeking to replace costly traditional PBX hardware with a flexible, scalable cloud solution. Receptionists, office managers, and IT administrators will appreciate the centralized control and the ability to support a geographically dispersed workforce seamlessly.
Feature research
Virtual Switchboard features
These are common features buyers compare in Business Phone Systems. Product-specific availability should be confirmed with the vendor.
Automated Dialing
An automated telephony system that initiates outgoing calls.
Virtual Phone Receptionist
A virtual receptionist or voice menu system that routes callers to an extension without requiring a human operator.
Call History Logging
Maintain a comprehensive log of all incoming and outgoing telephonic activity.
Live Call Monitoring
Observe live calls in real-time to facilitate agent training and performance evaluation.
Audio Call Recording
Capture audio from phone interactions to support quality assurance and compliance reviews.
Intelligent Call Routing
Automatically directing voice calls to the appropriate department or agent based on set rules.
Live Call Handover
smoothly redirect active calls to different agents or specialized departments.
Corporate Directory
A comprehensive list of staff names, roles, and contact details for the entire organization.
IVR & Voice Response
Process touch-tone and vocal inputs to deliver automated, relevant voice responses.
Mobile Device Compatibility
Utilize the platform features from any location using smartphones or tablets.
Internal & External Telephone System
A telecommunications system enabling internal employee connectivity and handling external calls.
Call Queue Monitoring
Track hold times and call abandonment rates for pending inbound requests.
Pricing
Virtual Switchboard pricing
Starting price
â¬6.00 Per-Month
Visit Website
Pricing model: Per User
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Virtual Switchboard alternatives
Compare Virtual Switchboard with other Business Phone Systems tools that buyers often evaluate.
Intulse by Intulse
Intulse offers business-grade VoIP phone service designed for growing companies with 10 to 100 users. It combines strong CRM integrations with US-based support to make the switch f...
Tossable Digits by Tossable Digits
Tossable Digits provides a virtual phone number service that eliminates the need for physical hardware or long-term contracts. It offers unlimited phone numbers to help businesses...
Pascom Cloud by pascom
Pascom Cloud is a professional, feature-rich, and cost-effective cloud communications platform designed to future-proof business telephony. It offers an easy-to-use phone system th...
Inperium Talk by Inperium
Inperium Talk is a cloud-native business communication service that combines advanced calling features with an emphasis on ease of use to maximize business efficiency. Powered by A...
PBX+ by 500apps
PBXPlus by 500apps is a feature-rich virtual PBX software that provides access to a wide array of telephony tools. These include interactive voice response (IVR) menus, call forwar...
phone.systems by telecom.center
phone.systems is a fully-featured, cloud-based virtual phone system designed to liberate businesses from the constraints of traditional telephony. It requires no special hardware o...
Ringblaze by Ringblaze
Ringblaze is a business phone system engineered to optimize sales and customer support team collaboration. It goes beyond basic call handling by integrating features that enhance t...
Software reviews
Virtual Switchboard software reviews
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FAQ
Virtual Switchboard FAQs
Megacall's Virtual Switchboard is a customized, cloud-based telephony solution that acts as a virtual IP PBX. It enables businesses to connect all their offices, even those in different countries, into a single, unified phone system. The service offers unlimited extensions with no long-term contracts (permanence) and includes a softphone and mobile app, allowing users to manage calls from any device and location.
This software is tailored for SMEs and large companies with distributed or multi-location operations. It is ideal for businesses seeking to replace costly traditional PBX hardware with a flexible, scalable cloud solution. Receptionists, office managers, and IT administrators will appreciate the centralized control and the ability to support a geographically dispersed workforce seamlessly.
Virtual Switchboard pricing is listed from â¬6.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
Virtual Switchboard is listed in Business Phone Systems.
Virtual Switchboard is listed with Phoenix Solutions as the vendor.
Buyers often compare Virtual Switchboard with other Business Phone Systems tools such as Nextiva, Intulse, Tossable Digits, Pascom Cloud. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Virtual Switchboard.
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