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Business Phone Systems
Intulse reviews and summary
Intulse provides Hosted VoIP services specifically targeted at businesses with 10 to 100 users, promising significant savings in both cost and time. It offers enterprise-grade voice, fax, text, and mobile app functionality at small business pricing, with flexible device options (BYOD or purchase/rental). A standout feature is its deep integration with popular CRM platforms like Salesforce, HubSpot, and Zoho. Intulse handles all system setup and provides friendly, knowledgeable, and 100% US-based live support, aiming for a hassle-free experience. This service is designed for small to medium-sized businesses (10-100 users) that want enterprise-level VoIP features, strong CRM integration, and excellent support without the enterprise price tag. It is ide...
Best for
This service is designed for small to medium-sized businesses (10-100 users) that want enterprise-level VoIP features, strong CRM integration, and excellent support without the enterprise price tag. It is ideal for sales-driven or service-oriented businesses that rely heavily on their CRM.
Starting price
$50.00 Per-Month
Category
Business Phone Systems
Vendor
Intulse
Key takeaways
Our verdict
Intulse successfully bridges the gap between SMB needs and enterprise features, especially with its strong CRM integration focus. The promise of full setup and US-based support addresses key pain points for growing businesses. For companies in its target size range seeking a powerful, integrated, and well-supported VoIP system, Intulse is a very compelling option.
Quick facts
Intulse at a glance
Overall rating
4.6/5
Reviews
93
Starting price
$50.00 Per-Month
Vendor
Intulse
Founded
2015
Location
United States
Category
Business Phone Systems
Ratings
Intulse ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Intulse pros and cons
Potential strengths
- Deep CRM integration with major platforms like Salesforce, HubSpot, and Zoho reduces manual data entry and keeps sales teams in sync.
- US-based live support that handles the full system setup, making the transition smoother for teams without dedicated IT staff.
- Flexible device options including BYOD, so you can use existing phones or choose to rent or buy hardware from Intulse.
Points to verify
- Confirm your CRM is on Intulse’s supported integration list before committing, since those integrations are a core reason buyers choose this platform.
- Check whether the call routing, recording, and queue features match your expected call volume and workflow complexity.
- Test the mobile app experience to make sure remote and on-the-go access meets your team’s needs.
Buyer fit
Who uses Intulse?
This service is designed for small to medium-sized businesses (10-100 users) that want enterprise-level VoIP features, strong CRM integration, and excellent support without the enterprise price tag. It is ideal for sales-driven or service-oriented businesses that rely heavily on their CRM.
Feature research
Intulse features
These are common features buyers compare in Business Phone Systems. Product-specific availability should be confirmed with the vendor.
Automated Dialing
An automated telephony system that initiates outgoing calls.
Virtual Phone Receptionist
A virtual receptionist or voice menu system that routes callers to an extension without requiring a human operator.
Call History Logging
Maintain a comprehensive log of all incoming and outgoing telephonic activity.
Live Call Monitoring
Observe live calls in real-time to facilitate agent training and performance evaluation.
Audio Call Recording
Capture audio from phone interactions to support quality assurance and compliance reviews.
Intelligent Call Routing
Automatically directing voice calls to the appropriate department or agent based on set rules.
Live Call Handover
smoothly redirect active calls to different agents or specialized departments.
Corporate Directory
A comprehensive list of staff names, roles, and contact details for the entire organization.
IVR & Voice Response
Process touch-tone and vocal inputs to deliver automated, relevant voice responses.
Mobile Device Compatibility
Utilize the platform features from any location using smartphones or tablets.
Internal & External Telephone System
A telecommunications system enabling internal employee connectivity and handling external calls.
Call Queue Monitoring
Track hold times and call abandonment rates for pending inbound requests.
Pricing
Intulse pricing
Starting price
$50.00 Per-Month
Visit Website
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Intulse alternatives
Compare Intulse with other Business Phone Systems tools that buyers often evaluate.
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PBX+ by 500apps
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phone.systems by telecom.center
phone.systems is a fully-featured, cloud-based virtual phone system designed to liberate businesses from the constraints of traditional telephony. It requires no special hardware o...
Ringblaze by Ringblaze
Ringblaze is a business phone system engineered to optimize sales and customer support team collaboration. It goes beyond basic call handling by integrating features that enhance t...
Software reviews
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FAQ
Intulse FAQs
Intulse is designed for small to medium-sized businesses with 10 to 100 users, particularly sales-driven or service-oriented teams that rely heavily on CRM tools.
Yes, Intulse offers deep integrations with popular CRMs including Salesforce, HubSpot, Zoho, Redtail, Dynamics, and several others.
Yes, Intulse supports BYOD so you can keep your current devices. You can also purchase or rent phones directly from them if needed.
Intulse provides 100% US-based live support through phone, chat, email, and a knowledgebase. They also handle the full system setup to get you up and running.
Features include enterprise-grade voice, fax, text messaging, mobile app access, call recording, intelligent call routing, and a virtual receptionist.
Yes, Intulse offers mobile apps for both Android and iPhone, allowing your team to take business calls and access phone system features from anywhere.
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