Nextiva by Nextiva
Nextiva is aimed at teams that want communications bundled into one operational surface, including voice, chat, video, and customer-feedback workflows. It is strongest when you wan...
PBXPlus by 500apps is a feature-rich virtual PBX software that provides access to a wide array of telephony tools. These include interactive voice response (IVR) menus, call forwarding, phone numbers from over 40 countries, visual call flow builders, and robust inbound and outbound dialing capabilities. It also offers integrations with CRM systems and other telephone providers for a connected communication ecosystem. This software is suitable for growing businesses, startups, and international companies that need a professional phone system with global reach. Sales teams, customer support centers, and remote teams will benefit from its advanced call routing and CRM integration features. It is also a good fit for tech-savvy users who appreciate visual...
This software is suitable for growing businesses, startups, and international companies that need a professional phone system with global reach. Sales teams, customer support centers, and remote teams will benefit from its advanced call routing and CRM integration features. It is also a good fit for tech-savvy users who appreciate visual tools for customizing call flows.
Our final assessment is that PBXPlus stands out for its extensive feature set and international scope. The ability to obtain numbers from dozens of countries and visualize call flows is particularly impressive. It is a highly capable and modern virtual PBX that can serve as the communication backbone for businesses with sophisticated or global calling requirements.
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
This software is suitable for growing businesses, startups, and international companies that need a professional phone system with global reach. Sales teams, customer support centers, and remote teams will benefit from its advanced call routing and CRM integration features. It is also a good fit for tech-savvy users who appreciate visual tools for customizing call flows.
These are common features buyers compare in Business Phone Systems. Product-specific availability should be confirmed with the vendor.
An automated telephony system that initiates outgoing calls.
A virtual receptionist or voice menu system that routes callers to an extension without requiring a human operator.
Maintain a comprehensive log of all incoming and outgoing telephonic activity.
Observe live calls in real-time to facilitate agent training and performance evaluation.
Capture audio from phone interactions to support quality assurance and compliance reviews.
Automatically directing voice calls to the appropriate department or agent based on set rules.
smoothly redirect active calls to different agents or specialized departments.
A comprehensive list of staff names, roles, and contact details for the entire organization.
Process touch-tone and vocal inputs to deliver automated, relevant voice responses.
Utilize the platform features from any location using smartphones or tablets.
A telecommunications system enabling internal employee connectivity and handling external calls.
Track hold times and call abandonment rates for pending inbound requests.
Pricing model: Per User
Pricing can change. Confirm current plans and terms with the vendor.
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