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Cisco Unified Communications Manager reviews and summary
Cisco Unified Communications Manager is a comprehensive, enterprise-grade VoIP call processing and session management system. It serves as the core software for unifying various communication modes, including voice, video, messaging, mobility, and web conferencing, into a single, manageable platform. It provides the intelligence for call routing, connection management, and feature administration across an organization's IP telephony network, enabling reliable and feature-rich internal and external communications for businesses of all sizes. It is designed for medium to large enterprises, government institutions, and educational organizations that require a robust, scalable, and feature-rich unified communications infrastructure to support their daily...
Best for
It is designed for medium to large enterprises, government institutions, and educational organizations that require a robust, scalable, and feature-rich unified communications infrastructure to support their daily operations.
Starting price
Pricing not listed
Category
VoIP Software
Vendor
Cisco
Key takeaways
Our verdict
As an industry leader, Cisco Unified Communications Manager is a powerful and reliable foundation for enterprise communications. Its depth of features, scalability, and integration capabilities make it a top-tier, though potentially complex, choice for organizations with significant communication needs.
Quick facts
Cisco Unified Communications Manager at a glance
Overall rating
4.2/5
Reviews
69
Starting price
Pricing not listed
Vendor
Cisco
Founded
2010
Location
United States
Category
VoIP Software
Ratings
Cisco Unified Communications Manager ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Cisco Unified Communications Manager pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
- Published pricing is not available in this profile data.
Buyer fit
Who uses Cisco Unified Communications Manager?
It is designed for medium to large enterprises, government institutions, and educational organizations that require a robust, scalable, and feature-rich unified communications infrastructure to support their daily operations.
Feature research
Cisco Unified Communications Manager features
These are common features buyers compare in VoIP Software. Product-specific availability should be confirmed with the vendor.
User Access Management
Control user entry and feature availability through role-based permissions and secure credentials.
Audio Call Recording
Capture audio from phone interactions to support quality assurance and compliance reviews.
Intelligent Call Routing
Automatically directing voice calls to the appropriate department or agent based on set rules.
Centralized Contact Database
A searchable database for organizing contact details, addresses, and social profiles.
IVR & Voice Response
Process touch-tone and vocal inputs to deliver automated, relevant voice responses.
Digital Voice Communication
Facilitates the digital transfer of vocal and other forms of information.
Virtual SIP Connectivity
Enables high-quality voice-over-IP connectivity for internet-based call management.
Integrated Communication Platform
Integrates and unifies various communication tools into a singular platform to improve business interaction and teamwork.
Voicemail to Text Conversion
Converts spoken voicemail messages into written text, delivered via email.
Pricing
Cisco Unified Communications Manager pricing
Starting price
Pricing not listed
Visit Website
Pricing is not published in the available profile data. Visit the vendor website for current pricing.
Compare
Cisco Unified Communications Manager alternatives
Compare Cisco Unified Communications Manager with other VoIP Software tools that buyers often evaluate.
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Vonage Business Communications by Vonage
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Software reviews
Cisco Unified Communications Manager software reviews
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FAQ
Cisco Unified Communications Manager FAQs
Cisco Unified Communications Manager is a comprehensive, enterprise-grade VoIP call processing and session management system. It serves as the core software for unifying various communication modes, including voice, video, messaging, mobility, and web conferencing, into a single, manageable platform. It provides the intelligence for call routing, connection management, and feature administration across an organization's IP telephony network, enabling reliable and feature-rich internal and external communications for businesses of all sizes.
It is designed for medium to large enterprises, government institutions, and educational organizations that require a robust, scalable, and feature-rich unified communications infrastructure to support their daily operations.
Pricing is not published in the available profile data. Visit the vendor website for current pricing.
Cisco Unified Communications Manager is listed in VoIP Software.
Cisco Unified Communications Manager is listed with Cisco as the vendor.
Buyers often compare Cisco Unified Communications Manager with other VoIP Software tools such as GoTo Meeting, RingCentral MVP, BlueJeans, VoIP.ms. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Cisco Unified Communications Manager.
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