Truly by Truly

Truly software reviews, alternatives, pricing, & feature 2026

3.8/5 from 17 reviews and ratings
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Call Recording Software

Truly reviews and summary

Truly is an enterprise-grade voice communication tool that enhances business telephony capabilities. It provides features for capturing and analyzing call data, hosting joint conference calls with multiple participants, seamlessly transferring calls between users, and managing personal availability schedules. The platform is designed to integrate with existing business systems to provide a more intelligent and connected calling experience, improving collaboration among internal teams and professionalism in external communications, all from a user-friendly interface accessible across devices. This tool is suited for established businesses and enterprises that need more advanced telephony features than a basic phone system offers but may not require a...

Best for

This tool is suited for established businesses and enterprises that need more advanced telephony features than a basic phone system offers but may not require a full contact center suite. It's ideal for sales teams, executive assistants, and professional services firms that rely heavily on conference calls, call management, and seamless call handling.

Vendor Truly
Key takeaways

Our verdict

Our verdict is that Truly offers a robust set of advanced telephony features in an enterprise package. It is a strong solution for organizations looking to upgrade their internal and external voice communications with better control, analytics, and collaboration tools without the complexity of a large-scale contact center deployment.

Quick facts

Truly at a glance

Overall rating 3.8/5
Reviews 17
Vendor Truly
Ratings

Truly ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

3.8

/
5

17 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

Truly pros and cons

Potential strengths

  • Clear buyer-fit positioning is available in the profile data.

Points to verify

  • Confirm current pricing, contract terms, and included plan details with the vendor.
  • Confirm product-specific availability for category-level features before buying.
  • There are no written reviews for this software yet.
  • Published pricing is not available in this profile data.
Buyer fit

Who uses Truly?

This tool is suited for established businesses and enterprises that need more advanced telephony features than a basic phone system offers but may not require a full contact center suite. It's ideal for sales teams, executive assistants, and professional services firms that rely heavily on conference calls, call management, and seamless call handling.

Feature research

Truly features

These are common features buyers compare in Call Recording Software. Product-specific availability should be confirmed with the vendor.

Archiving and Retention

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

Call Recording

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

Call Tagging

Helps buyers judge whether call tagging fits the way their team handles call recording work.

Event Triggered Actions

Makes handoffs and approvals easier to follow, especially when several people need to move work from request to resolution.

File Transfer

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

On-Demand Recording

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

Recording

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

Scheduled Recording

Helps teams coordinate dates, availability, assignments, and follow-up without moving scheduling work into a separate system.

Compare

Truly alternatives

Compare Truly with other Call Recording Software tools that buyers often evaluate.

Gong.io by Gong.io

4.8 (494)

Gong.io helps revenue teams record and analyze customer conversations across calls and web meetings. It is worth testing if coaching, deal risk, and CRM follow-through are hard to...

ExecVision by ExecVision

4.3 (351)

ExecVision is built for teams that want call recordings to feed coaching, not sit unused in dashboards. It is most relevant when managers have a clear process for reviewing calls.

VICIdial by Vicidial Group

4.7 (252)

VICIdial is worth a look for call teams that want open source contact center software with predictive dialing and room to tailor the setup. Buyers should weigh that control against...

3CX by 3CX

4.5 (249)

3CX is worth shortlisting when a business wants phone, video, live chat, mobile apps, and contact center tools around an open standards IP PBX. Deployment choice is a major part of...

Ringover by Ringover

4.6 (182)

Ringover is aimed at teams that rely on phone conversations and need a dependable process for storing and reusing call data. It supports inbound and outbound recording, playback, a...

SalesLoft by SalesLoft

4.3 (164)

SalesLoft is a sales engagement platform for teams who want communication, call activity, and coaching signals in one workspace. It is useful when you need a single place for selle...

RingByName by InPhonex

4.9 (39)

RingByName is a unified communications (UCaaS) and business phone service that goes beyond basic telephony. It integrates powerful collaboration tools like video, chat, SMS, and fi...

Oreka TR by OrecX

4.7 (34)

Oreka TR, developed by OrecX, is an enterprise-grade call recording and audio capture platform. It serves a wide range of customers in cloud communications, contact centers, and sp...

Software reviews

Truly software reviews

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FAQ

Truly FAQs

Truly is an enterprise-grade voice communication tool that enhances business telephony capabilities. It provides features for capturing and analyzing call data, hosting joint conference calls with multiple participants, seamlessly transferring calls between users, and managing personal availability schedules. The platform is designed to integrate with existing business systems to provide a more intelligent and connected calling experience, improving collaboration among internal teams and professionalism in external communications, all from a user-friendly interface accessible across devices.

This tool is suited for established businesses and enterprises that need more advanced telephony features than a basic phone system offers but may not require a full contact center suite. It's ideal for sales teams, executive assistants, and professional services firms that rely heavily on conference calls, call management, and seamless call handling.

Truly is listed in Call Recording Software.

Truly is listed with Truly as the vendor.

Buyers often compare Truly with other Call Recording Software tools such as Gong.io, ExecVision, VICIdial, 3CX. Review ratings, pricing, and fit before choosing.

Yes. Use the Write a review button on this page to submit a software review for Truly.
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