TenFold by Tenfold
TenFold is a CTI option for sales and contact center teams that want calls tied more closely to CRM records. It is most relevant when agents lose time switching tools or manually l...
Call Accounting Software
TiVA Call Manager+ reviews and summary
TiVA Call Manager+ is a real-time call accounting system engineered for immediacy and depth of analysis. It operates by capturing Station Message Detail Records (SMDR) directly from the PBX system the moment a call is completed. This data is instantly analyzed, processed, and converted into a structured database record. The system provides up-to-the-minute reporting on call activity, costs, and patterns, enabling proactive management rather than retrospective review. This real-time capability is crucial for immediate cost control, live monitoring of call center activity, and rapid detection of fraudulent or unauthorized call usage. This software is designed for environments where real-time telephony intelligence is critical. This includes call center...
Best for
This software is designed for environments where real-time telephony intelligence is critical. This includes call center supervisors, network operation centers (NOCs), security teams monitoring for telecom fraud, and any organization that needs to react instantly to telephony events rather than reviewing historical data after the fact.
Category
Call Accounting Software
Vendor
Texonic Information Systems
Key takeaways
Our verdict
TiVA Call Manager+ excels in providing real-time visibility and control. Its strength lies in its immediacy, transforming call data into actionable intelligence as it happens, which is invaluable for dynamic, high-volume, or security-sensitive telephony environments.
Quick facts
TiVA Call Manager+ at a glance
Vendor
Texonic Information Systems
Category
Call Accounting Software
Ratings
TiVA Call Manager+ ratings
There is not enough rating data for this software yet. Rating details will appear when reviews or reliable aggregate rating data are available.
Decision notes
TiVA Call Manager+ pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
- Published pricing is not available in this profile data.
Buyer fit
Who uses TiVA Call Manager+?
This software is designed for environments where real-time telephony intelligence is critical. This includes call center supervisors, network operation centers (NOCs), security teams monitoring for telecom fraud, and any organization that needs to react instantly to telephony events rather than reviewing historical data after the fact.
Feature research
TiVA Call Manager+ features
These are common features buyers compare in Call Accounting Software. Product-specific availability should be confirmed with the vendor.
By-Extension Reporting
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Call Duration
Helps buyers judge whether call duration fits the way their team handles call accounting work.
Call Monitoring
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Call Volume
Helps buyers judge whether call volume fits the way their team handles call accounting work.
Caller ID
Helps buyers judge whether caller ID fits the way their team handles call accounting work.
Inbound Reporting
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Outbound Reporting
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Unattended Call Management
Helps buyers judge whether unattended call management fits the way their team handles call accounting work.
Who Answered Log
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Compare
TiVA Call Manager+ alternatives
Compare TiVA Call Manager+ with other Call Accounting Software tools that buyers often evaluate.
InfoFlo by InfoFlo Solutions
InfoFlo is a straightforward CRM that emphasizes ease of use and a one-time cost model, making it an accessible option for small teams and freelancers who want to organize contacts...
11Sight by 11Sight
11Sight is a leading inbound video call and customer engagement platform designed to make it incredibly easy for website visitors to connect with a company's revenue teams via live...
ZIWO by ASWAT Telecom & Media
ZIWO is a cloud-native contact center software platform designed for rapid deployment and maximum flexibility. As a full API-based solution, it can be deeply integrated into a comp...
CASH+ Call Accounting Software by Hansen Software
CASH+ Call Accounting Software is a specialized telecommunications reporting and management tool. Its primary function is to capture detailed call data records (CDRs) from a compan...
CDR Call Reporting for Cisco by Variphy
CDR Call Reporting for Cisco by Variphy is the preferred analytics and management platform specifically for Cisco Collaboration environments (including Cisco Unified Communications...
Sales Sling by Sales Sling
Sales Sling is a 100% cloud-based telephony platform specializing in inbound and outbound dialing and call tracking technology. It provides sales and call center teams with a virtu...
Kavkom by Kavkom
Kavkom provides advanced call accounting and detailed call reporting solutions to businesses. The software analyzes telecommunication data from PBX systems, VoIP networks, or other...
Software reviews
TiVA Call Manager+ software reviews
No software reviews yet
No software reviews have been submitted for TiVA Call Manager+ yet.
Write the first review
FAQ
TiVA Call Manager+ FAQs
TiVA Call Manager+ is a real-time call accounting system engineered for immediacy and depth of analysis. It operates by capturing Station Message Detail Records (SMDR) directly from the PBX system the moment a call is completed. This data is instantly analyzed, processed, and converted into a structured database record. The system provides up-to-the-minute reporting on call activity, costs, and patterns, enabling proactive management rather than retrospective review. This real-time capability is crucial for immediate cost control, live monitoring of call center activity, and rapid detection of fraudulent or unauthorized call usage.
This software is designed for environments where real-time telephony intelligence is critical. This includes call center supervisors, network operation centers (NOCs), security teams monitoring for telecom fraud, and any organization that needs to react instantly to telephony events rather than reviewing historical data after the fact.
TiVA Call Manager+ is listed in Call Accounting Software.
TiVA Call Manager+ is listed with Texonic Information Systems as the vendor.
Buyers often compare TiVA Call Manager+ with other Call Accounting Software tools such as TenFold, InfoFlo, 11Sight, ZIWO. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for TiVA Call Manager+.
Trust and data
How we build software profiles
Catalog data
Software profiles can include software facts and public catalog information.
User reviews
Software reviews are submitted by users and moderated before publication.
Vendor updates
Claimed vendors can update profile details and respond to reviews.
This profile can include catalog facts, aggregate ratings, submitted software reviews, and vendor profile updates when available.
For Vendors
Manage this software profile
Claim this profile to update pricing, screenshots, features, and respond to reviews.